Well, her problem is solved. Her message of thanks is below. I've also given her links to these lists. Larry Hi Larry, I am a way happy camper! I downloaded Eudora 6.2.1 and the accompanying manuals and guides in PDF format, which even read with WinEyes. I installed Eudora after reading some files with tips for XP and such. I started with a brand new account. I didn't want to import any problems. I wrote myself a message and queued it up. I hit Control-T and the password box came up. I was dismayed to find that the stupid pop server info was still there. I typed in the password anyway and hit Enter. With DSL you hardly have time to take a breath, let alone hold it. It didn't dink at me with that error sound. It read the message header line in the out box with Sent in front of it. I was almost afraid to believe it. I collected my mail and there it was. I told Larry that it worked. He said, "Do it again." I did and it worked again. Imagine that! Who knows what the glitch was in Eudora 5.0, but this version works. Woo hoo! I am back in business with a good email program. Nagging me behind my exultation is the question, "Why the hell don't the SBC or Eudora people know about this; and, if they do, why the hell don't they tell people?" Eudora's tech support called me back when I left a distress call. Instead of telling me that the upgrade would fix the problem and selling it to me, he said my Eudora was too old and he wasn't allowed to help me. As for SBC, they just don't know, to put it nicely, squat. Thanks to you and those on the lists who gave me ideas. Even though each thing didn't fix the problem, I learned some new things. I got brave in searching and finding help that was more helpful than the techs. By the time we talked on the phone, I was convinced that it was my version of Eudora. I did not know, however, that I could upgrade for free. Let the ads roll. Who cares? I'm not looking at them. The only advantages to paid mode, which might be worth it later on, are the tech support and Spam Watch. Fiddle-dee-dee. I'll worry about it to-morruh. Best wishes from a truly happy camper! Marilyn Dorn Pahrump, NV List web page: //www.freelists.org/webpage/blindeudora Send all list problems or inquires to: blingeudora@xxxxxxxxxxxxxxx to un subscribe: blindeudora-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field