[bksvol-discuss] Re: hold for revisited

  • From: Grandma Cindy <popularplace@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Tue, 4 Dec 2007 23:32:18 -0800 (PST)

Very nicely put, Monica.


--- Monica Willyard <rhyami@xxxxxxxxx> wrote:

> Hi, Dave. I'll grant that you do make some valid
> points here. I can see 
> how it might look like an exclusive club in a way.
> However, there are a 
> couple of reasons why I think the practice of using
> holds will continue 
> until Bookshare rethinks the step 1 page. The first
> issue is when there 
> is a need for a book to be processed quickly. If I
> request a book for a 
> class I'm taking or a project I'm working on, I
> would like to have the 
> chance to validate it since I need it quickly. I
> requested a book for a 
> class I was taking a year ago, and a volunteer
> submitted the book for me 
> in just 3 days. I was thrilled and went to get the
> book. Another 
> volunteer took it before I could get to step 1, and
> that person held it 
> for four months before releasing it untouched. Since
> the volunteer was 
> not on this list or wouldn't respond to my request
> that it be processed, 
> I ended up having to acquire the book in another way
> so I could take my 
> class. I could have cheerfully strangled the person
> who did this because 
> it cost me extra money and time to get my book. To
> top it all off, when 
> I finally got the Bookshare copy from step 1, the
> scan was nearly 
> perfect and could have been validated in less than
> an hour.
> Second, there is a dynamic you probably don't see
> since it's not done on 
> the list. Many submitters and validaters work
> together to proofread 
> certain books, using the phone, chat room, or Skype
> to go through the 
> book together. They can't do this if someone else
> takes the book. This 
> is especially helpful if pages need to be rescanned
> since replacing the 
> offending page can be done in a matter of minutes.
> When two people work 
> closely like this, books can be fast tracked into
> the Bookshare system, 
> and they are in the best quality possible because
> there are two sets of 
> eyes/ears doing the proofreading.
> Finally, in your post, you have mentioned that you
> don't think a 
> submitter wanting his/her books to be handled in an
> appropriate way is a 
> valid reason for a hold. I would agree if all
> validaters had a set of 
> quality controls guiding their work. They don't
> though, and there are 
> some books where that really matters. I rarely put a
> hold on a fiction 
> book that I scan. However, I scan a lot of
> nonfiction books with 
> recipes, charts,  and Scripture references in them
> and work hard to make 
> sure each page reads correctly. I have had a
> validater remove the charts 
> and Scripture references or fail to proofread them,
> and that doesn't 
> work well when the references are an important part
> of the book. I want 
> to work with a validater who will ask me about
> scannos that don't make 
> sense and who will contact me if I've overlooked
> something important. 
> For these types of books, I look for validaters who
> understand the 
> importance of the references so I can be sure our
> readers will be able 
> to use them.
> If you watch Nascar drivers on TV, have you noticed
> that they have a 
> specific pit crew? They don't let just anybody come
> in and start 
> fiddling with their tires. They use the skills of
> people who they know 
> to be careful, reliable team members. After the
> race, they don't just 
> take their car to the local Jiffy Lube to be looked
> over. They take it 
> to a garage where experienced mechanics inspect the
> car and get it ready 
> for the next race.
> When I make a point of putting a hold on a book for
> someone, it is 
> because there is something about this validation
> that is best handled by 
> someone with some skill. I suppose that is a value
> judgment on my part. 
> Still, there are literally hundreds of books for
> validaters to work on, 
> so a hold on a book doesn't lock a new volunteer out
> of working on things.
> Monica Willyard

WISH LIST (called Requested Additions To The Bookshare Collection)is available 

www.jbrownell.com for miscellaneous and useful threads

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