Hello Carmella, I know exactly what you are talking about. This has been happening to me lately when I am reading/writing. I go through the document page 20 and then when I use the arrow key to proceed to the next page it is page 23, subsequently skipping several pages. I then have to arrow back up, landing on page 20 and then use my reading keys to get to the page that I am looking for. This only happens in word 2007 and not when I use word 2010. Not sure why but it is what it is. I am not sure how to fix it and this is in regular paper size 8.5X11. I share in your frustrations. What I think it is...microsoft wants me to upgrade. I have sent in an error report and that is what I am getting back...upgrade--in so many words. Netta "Just because you are blind does not mean you lack vision"-Stevie Wonder