[bksvol-discuss] Outsourcer replacement of excellent books (was "courtesy")

  • From: "Judy s." <cherryjam@xxxxxxxxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Wed, 26 Aug 2009 10:23:38 -0500

HI Evan,

Bring it up again to VAT. smile. I'm guessing you mentioned it when the group was just getting organized, and it probably got lost in the shuffle. All I can suggest is that you personally champion this problem and keep after the VAT team and Bookshare staff until it gets addressed to your satisfaction. That's what I did with the Word proofreading documentation, as there was very little response for the first week after I asked the VAT team for input. smile.

Judy s. (fellow VAT member)

By the way, when I raised the issue of outsourcer replacement of existing Excellent rated books in the collection on the Volunteer Advisory Team list, the only one who even responded was Bob. It struck me as very strange at the time that noone else seemed to care about the issue.

It's been nearly two months since that incident, and maybe they are now checking the collection before sending books to the outsourcers. I can only hope so anyway. But clearly they are not checking the books being proofread list yet.

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