What gets me is I feel for you guys. I'm wondering is Bookshare staff on the ball about this. It doesn't do to alienate volunteers who are doing their very best to insure excellent quality books being added to the collection only to have their work undercut by others. Isn't Pavi or Carrie advocating for your work? Why isn't there some communications to these outsourcers informing them that they should do something else as other folks, namely you lot, are scanning and proofreading the following titles? I really think the volunteers need a staunch ombudsman or arbitrator to make sure that what you scan and proofread isn't swept from out of your hands unless you give it over. I think this is not only a matter of courtesy but a need for communication and co-ordination among all the participants -- Bookshare staff, the volunteers, and the outsourcers. I really think Staff should not allow resentments to grow making the volunteers discouraged or feel undervalued. It's very nice they talk the talk, but they have to walk the walk, I.e., do some serious actions to make sure volunteers know that the staff is for them and not sabotaging them. I may not understand the history here, and maybe I'm off base, but something must be done somehow. Regards, Kim. _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Christina Sent: Tuesday, August 25, 2009 7:03 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Courtesy Hi. I agree with Elizabeth's message. (Sadly it's on my other computer so I can't quote it here.) I would deeply appreciate it if the outsourcers and all volunteers would check the books-being-scanned list before processing a book. I just had another book, which is being edited, put into the collection by another submitter and proofer team. If someone wants to scan a book that the list says I'll be doing, I honestly don't mind. It just means I'll go onto the next book. What really frustrates me is when book after book that I've already scanned gets added to the collection by someone else. I understand mistakes happen but when I spend hours of my time working on books, only to have someone else beat me to it... I get very annoyed and discouraged. I'm still happy volunteering for Bookshare and I don't intend to quit; I just hate having my time and efforts completely wasted. Christina __________ Information from ESET NOD32 Antivirus, version of virus signature database 4368 (20090826) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4368 (20090826) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com