[bksvol-discuss] Re: My Checked-Out Books
- From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Fri, 8 Aug 2014 18:18:46 -0700
Good luck, and yes, do let us know if it works so we can do that if we
ever have a similar problem; smile
indy
On Fri, Aug 8, 2014 at 4:49 PM, Sue Stevens <siss52@xxxxxxxxxxxx> wrote:
>
> Hi Deborah,
>
> I have Internet Explorer 11, and no other browser. But I sure can delete
> my browser history!! I bet you are right—I am loading a cashed page.
>
> Thanks, and I’ll let the list know if it works!!
>
> Sue S.
>
>
> *From:* mailto:dmarc-noreply@xxxxxxxxxxxxx <dmarc-noreply@xxxxxxxxxxxxx>
> *Sent:* Friday, August 08, 2014 6:34 PM
> *To:* bksvol-discuss@xxxxxxxxxxxxx
> *Subject:* [bksvol-discuss] Re: My Checked-Out Books
>
>
> Hi Sue,
>
>
>
> I don't know what browser you're using, but can you use something other
> than what you are using now? I.e., use Firefox instead of Internet
> Explorer, or vice versa.
>
> additionally, perhaps it would be helpful for you to clear your browser
> history—it seems like maybe you are loading a cached version of the site
> instead of the most current.
>
>
>
> Not sure what else to suggest...
>
>
>
> Deborah
>
>
>
>
>
> *From:* bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:
> bksvol-discuss-bounce@xxxxxxxxxxxxx] *On Behalf Of *Sue Stevens
> *Sent:* Friday, August 08, 2014 7:27 PM
> *To:* bksvol-discuss@xxxxxxxxxxxxx
> *Subject:* [bksvol-discuss] Re: My Checked-Out Books
>
>
>
>
>
> Hi Deborah,
>
>
>
> I tried searching by author, and I went through all the books on the
> check-out page, and I just don’t see it. So obviously I need someone from
> support whoo can go into my account and see what’s wrong, since it is
> there. I just can’t imagine why it isn’t showing up for me. And I know
> support isn’t going to get to me today. (big sigh) If anyone has any
> suggestions that I can try, please let me know and I will try.
>
>
>
> Thanks for any help. It is too bad we can’t depend on the staff who should
> help us. I even put URGENT when I replied to the note telling me my book
> had expired.
>
>
>
> Sue S.
>
>
>
>
>
> *From:* mailto:dmarc-noreply@xxxxxxxxxxxxx <dmarc-noreply@xxxxxxxxxxxxx>
>
> *Sent:* Friday, August 08, 2014 5:04 PM
>
> *To:* bksvol-discuss@xxxxxxxxxxxxx
>
> *Subject:* [bksvol-discuss] Re: My Checked-Out Books
>
>
>
> Hi Sue,
>
>
>
> I wonder why you can't see it. I see your book with a hold for you on the
> checkout list, about 23 books down the list.
>
>
>
> Deborah
>
>
>
>
>
> *From:* bksvol-discuss-bounce@xxxxxxxxxxxxx [
> mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx
> <bksvol-discuss-bounce@xxxxxxxxxxxxx>] *On Behalf Of *Sue Stevens
> *Sent:* Friday, August 08, 2014 5:58 PM
> *To:* bksvol-discuss@xxxxxxxxxxxxx
> *Subject:* [bksvol-discuss] Re: My Checked-Out Books
>
>
>
>
>
> Hi Judy,
>
>
>
> Well, I would happily do that, check it out again, but it isn’t in the
> checkout queue. And since my release link doesn’t work, I can’t release it.
> But the book history says it has been released? Yikes!! Totally bizarre!!
> And I have done a lot of work on it, but I don’t want to do any more until
> it is found.
>
>
>
> Sue S.
>
>
>
> No virus found in this message.
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> Version: 2014.0.4716 / Virus Database: 4007/8003 - Release Date: 08/08/14
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4716 / Virus Database: 4007/8003 - Release Date: 08/08/14
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4716 / Virus Database: 4007/8005 - Release Date: 08/08/14
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4716 / Virus Database: 4007/8005 - Release Date: 08/08/14
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4716 / Virus Database: 4007/8005 - Release Date: 08/08/14
>
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