[bc-rfbd-beta] Re: Installation Issues
- From: "Tommy Craig" <tecraig@xxxxxxxxxxxxx>
- To: <bc-rfbd-beta@xxxxxxxxxxxxx>
- Date: Thu, 29 Dec 2005 17:04:20 -0600
Hi All,
Wll progress is being made. After talking to Steve, he suggested
running the setuak program. I did so and after exiting the program the
transfer tool started seeing the RFBD files. I'm rather certain that I had
gotten the message telling me that the Bookcourier had been authorized
successfully but maybe something happened. So If you get a message telling
you that the user authorization key is invalid try running the setuak
program agin.
Now for the next issue. While trying to transfer a book I was
prompted for my pin. I entered this and things teem to be going well. I then
was prompted to insert the 2nd cd. I did so and pressed enter on the ok
button. Then I was prompted to insert the 1st cd. after doing so I pressed
the ok button. The insert volume 1 cd and press ok prompted keeps coming up.
I've done this 5 or six times and the transfer never goes through. It is as
if I am inserting the wrong cd but I'm not.
Tommy
-----Original Message-----
From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Gomas
Sent: Thursday, December 29, 2005 1:13 PM
To: bc-rfbd-beta@xxxxxxxxxxxxx
Subject: [bc-rfbd-beta] Re: Installation Issues
Tommy,
Send me your phone number and a good time for me to call. This should all
work...
Steve
At 11:08 AM 12/29/2005, you wrote:
>Hi Katie,
>
> Well I tried a couple of your suggestions. First I specified
>i: as my library location. I then viewed local library, both of these
>were from the daisy menu. When I do this it tells me one item found but
>there is no file name or list of files. The transfer files option is
>disabled.
>
> Then I browsed pc and specified RFBD as the file type. I get
>the error message daisy filter error. The signature of the user
>Authorization key is invalid .
>
>So now what?
>
>Tommy
>
>
>
>
>-----Original Message-----
>From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
>[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Katie Walker
>Sent: Thursday, December 29, 2005 12:36 PM
>To: bc-rfbd-beta@xxxxxxxxxxxxx
>Subject: [bc-rfbd-beta] Re: Installation Issues
>
>
>Hi Tommy,
>
>I'm glad that BCTESTER worked for you. The reason you're seeing all
>those files on the CD is that the Transfer Tool isn't filtering the
>files properly. Make sure that you set up the appropriate path for the
>RFB&D files by going into the DAISY menu and selecting Specify Library
>Location. Enter the drive where the CD is loaded and then try clicking
>the DAISY button again. You can also get the right filtering if you use
>the BrowsePC button and select RFB&D files in the file type drop down.
>Keep us posted.
>
>Katie
>
>At 11:12 PM 12/28/2005, you wrote:
> >Hi Katie and all,
> >
> > Well I tried using the BCTESTER id and all seemed to go as
> >it should. Until I got ready to load a book.
> >
> > Let me first confess that I've never used the RFBD audio
> >plus books. I have always uses their books on tape but I ordered a
> >book so that I would have one for this testing process. When I load
> >the first of two cd for the book I don't see a few files their are
> >hundreds of files. So do I have to load all 300 files in order to
> >read the book. Also I never got prompted for a pin. The files seem to
> >all have either an htm or mp3 extension. This doesn't seem right. I
> >can open the .mp3 file and listen to them with MusicMatch.
> >
> > So what is going on here? Any help would be greatly
> > appreciated.
> >
> >Tommy
> >
> >
> >-----Original Message-----
> >From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
> >[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Katie Walker
> >Sent: Wednesday, December 28, 2005 7:05 PM
> >To: bc-rfbd-beta@xxxxxxxxxxxxx
> >Subject: [bc-rfbd-beta] Re: Installation Issues
> >
> >
> >Hi Ryan,
> >
> >Try using the following Member ID: BCTESTER. Please report back.
> >
> >Katie
> >
> >
> >At 03:14 PM 12/28/2005, you wrote:
> > >I still can't get my BC activated. When I go to the web page and
> > >put in my member ID number it still says Login failed! Your Member
> > >ID number was not found; please try again. I have tried with the
> > >letter in my ID capitalized and not. I have even tried using a
> > >different computer.
> > >
> > >Ryan
> > >
> > >
> > >At 12:50 PM 12/28/2005, you wrote:
> > >>Hi everyone,
> > >>
> > >>I'm forwarding a message from one of the beta testers who is
> > >>having a problem with the RFB&D installation. I'm hoping that we
> > >>can help each other with the instructions here. Here's what Tommy
> > >>has to say:
> > >>
> > >>Hi Katie,
> > >>
> > >> Well I don't know if I'm just dense or what but I can't
> > >> figure this out. When I run setuak.exe I get the dialog box withe
> > >> the set key button. I hit enter on this and I am prompted for a
> > >> name and key. I enter the same name and password I use to log
> > >> onto the RFBD page to order books. This is the only kind of code
> > >> I have. I also Tried using my member number and I always get a
> > >> message telling me that the user name is invalid.
> > >>
> > >> I'm not fussing at you guys but RFB&D is making this
> > >> extremely difficult. Their Non Disclosure form says the beta will
> > >> end on January 6 and if they are closed for the entire time of
> > >> the beta then how are we supposed to resolve problems. Sorry if I
> > >> sound grumpy but this is very frustrating.
> > >>
> > >>Tommy
> > >>
> > >>Unfortunately, the activation process is not as intuitive as we'd
> > >>like. It's very important to follow the instructions on the beta
> > >>web page in the section called Activating Your BookCourier for
> > >>RFB&D Files. The Name and Key values that you need to enter into
> > >>the SetUAK.exe application must come from RFB&D's web site. You
> > >>have to log into a special part of their web site and then wait
> > >>for them to give you the values you need. I've copied the
> > >>instructions from the web page and added them to the end of this
> > >>email. Please make sure that you perform every step as outlined.
> > >>If you continue to have installation problems, then we can figure
> > >>out whether the problem is with my instructions or with the
> > >>various codes and keys that RFB&D requires.
> > >>
> > >>Regarding Tommy's other concern -- the end date for the beta on
> > >>January 6, I agree that the timing doesn't make much sense
> > >>considering that RFB&D is unavailable until January 3. I'm sure we
> > >>can extend the beta cycle so that all the testers will have an
> > >>opportunity to complete the testing and provide us with meaningful
> >feedback.
> > >>
> > >>Thanks for your patience.
> > >>Katie
> > >>
> > >>
> > >>Activating Your BookCourier for RFB&D Files
> > >>
> > >>1. Make sure your BookCourier is connected to your PC.
> > >>2. Insert the BookCourier Activation CD into your PC. Run the
> > >>SetUAK.exe on the CD. A dialog box called Registration Required
> > >>will
> >appear.
> > >>3. Click the Enter Key button. A new dialog will appear that
> > >>requests your name and a key. This dialog also lists an eight
> > >>digit Hardware Fingerprint that you will need to use later. (Do
> > >>not attempt to fill out this form until you have visited the RFB&D
> > >>web site as outlined in the following steps.) 4. Click the Visit
> > >>Website button to access RFB&D's Digital Playback Software
> > >>Registration page. 5. On the registration page, enter your RFB&D
> > >>Member ID and click the Logon button. A second registration page
> > >>will appear. 6. Follow the instructions on the second registration
> > >>page. In step 1, click the Register button associated with the
> > >>BookCourier product. In step 2, enter the Hardware Fingerprint
> > >>number that appears on the Enter Key dialog (described above). In
> > >>step 3, click the Register button. A third registration page will
> > >>appear. 7. Copy and paste the Name and Key values from the third
> > >>registration page into the corresponding fields on the Enter Key
> > >>dialog box. Click OK. 8. If the process is successful, a Key Valid
> > >>message will appear. Click the OK button to continue. A dialog box
> > >>called Set UAK will
>appear.
> > >>9. The Set UAK dialog box will display the serial number of your
> > >>BookCourier. Click the SetUAK button to activate your BookCourier.
> > >>If the process is successful, a message will appear telling you
> > >>so. Click the OK button. Then click the Exit button on the SetUAK
> > >>dialog.
> > >>
> > >>Now you're ready to start transferring AudioPlus books to your
> > >>BookCourier. The Transfer Tool treats AudioPlus files like other
> > >>DAISY files except that the Transfer Tool will prompt you for your
> > >>RFB&D validation code before the transfer begins.
> > >>
> > >>
> > >>
> > >>>DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
> > >>> s=dk20050327; d=earthlink.net;
> > >>>
> > >>>b=bN4RrLLHYdyrpBGHHiIPeNoD51fHiHhGuyR78AEqw0xpuNPRlcE4fl8x0VWV0Fq
> > >>>+;
> > >>>h=Received:From:To:Subject:Date:Message-ID:MIME-Version:Content-Typ
> > >>>e:X-Pr
> >iority:X-MSMail-Priority:X-Mailer:Importance:In-Reply-To:X-MimeOLE:X-
> >EL
> >NK-Tr
> >ace:X-Originating-IP;
> > >>>From: "Tommy Craig" <tecraig@xxxxxxxxxxxxx>
> > >>>To: "'Katie Walker'" <katie@xxxxxxxxxxxxxxxxxxx>
> > >>>Subject: RE: RFB&D
> > >>>Date: Tue, 27 Dec 2005 23:47:53 -0600
> > >>>X-Mailer: Microsoft Outlook, Build 10.0.6626
> > >>>X-ELNK-Trace:
> > >>>e432e5a41df2bcd1d780f4a490ca69563f9fea00a6dd62bc99deb5e82972e5137
> > >>>48
> > >>>046218
> >a6aac67350badd9bab72f9c350badd9bab72f9c350badd9bab72f9c
> > >>>X-Originating-IP: 63.246.188.226
> > >>>
> > >>>Hi Katie,
> > >>>
> > >>> Well I don't know if I'm just dense or what but I can't
> > >>> figure this out. When I run setuak.exe I get the dialog box
> > >>> withe the set key button. I hit enter on this and I am prompted
> > >>> for a name and key. I enter the same name and password I use to
> > >>> log onto the RFBD page to order books. This is the only kind of
> > >>> code I have. I also Tried using my member number and I always
> > >>> get a message telling me that the user name is invalid.
> > >>>
> > >>> I'm not fussing at you guys but RFB&D is maing this
> > >>> extremely difficult. Their Non Disclosure form says the beta
> > >>> will end on January 6 and if they are closed for the entire time
> > >>> of the beta then how are we supposed to resolve problems. Sorry
> > >>> if I sound grumpy but this is very frustrating.
> > >>>
> > >>>Tommy
> > >>>
> > >>>-----Original Message-----
> > >>>From: Katie Walker [ mailto:katie@xxxxxxxxxxxxxxxxxxx]
> > >>>Sent: Tuesday, December 27, 2005 4:57 PM
> > >>>To: Tommy Craig
> > >>>Subject: Re: RFB&D
> > >>>
> > >>>Hi Tommy,
> > >>>
> > >>>Glad you got the installation CD. I believe that the RFB&D office
> > >>>is closed until January 3. However, it's possible that you are
> > >>>already set up on their web site for the installation even though
> > >>>they hadn't received the non-disclosure forms. If you have some
> > >>>AudioPlus titles at home, you might just try to do the
> > >>>installation. If it works, there's no reason you can't start
> > >>>listening to the titles you already have. Let me know how it
> > >>>goes. Also, you can send emails like this last one to the list in
> > >>>the future (bc-rfbd-beta@xxxxxxxxxxxxx).
> > >>>
> > >>>Thanks,
> > >>>Katie
> > >>>
> > >>>At 08:40 AM 12/27/2005, you wrote:
> > >>>>Hi Katie,
> > >>>>
> > >>>> Just thought I'd let you know that I got the disk. I sent
> > >>>> the non disclosure form to RFB&D but haven't heard anything
> > >>>> from them. I just left Stephanie a voicemail message, so
> > >>>> hopefully I'll hear something soon.
> > >>>>
> > >>>>Tommy
> > >>>
> > >>>Katie Walker
> > >>>Springer Design, Inc.
> > >>>katie@xxxxxxxxxxxxxxxxxxx
> > >>
> > >>Katie Walker
> > >>Springer Design, Inc.
> > >>katie@xxxxxxxxxxxxxxxxxxx
> > >
> > >
> >
> >Katie Walker
> >Springer Design, Inc.
> >katie@xxxxxxxxxxxxxxxxxxx
>
>Katie Walker
>Springer Design, Inc.
>katie@xxxxxxxxxxxxxxxxxxx
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