Was RFB&D sending out test books? I didn't get any books.
Ryan
On the contrary! You have helped us figure out that we need better error messages. Next week we can try to get more titles from RFB&D to test. I believe you signed the non-disclosure agreement after RFB&D closed for the holidays. As soon as they return, they they will send you at least two more titles for the beta.
Thanks, Katie
At 11:40 AM 12/30/2005, you wrote:Hi Katie,
I only have the one book which is 2 cd's. Sorry I guess I'm not much help.
Tommy
-----Original Message----- From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx [mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Katie Walker Sent: Friday, December 30, 2005 1:01 PM To: bc-rfbd-beta@xxxxxxxxxxxxx Subject: [bc-rfbd-beta] Re: Installation Issues
So, does this mean that you have been able to load and play a single disk book?
Katie
At 06:34 PM 12/29/2005, you wrote: >The ID BCTESTER worked. I did have to run the activation cd again >before it would let me download books on the BC. >I haven't tried to load any books that have more then one cd yet. > >Ryan > >At 05:05 PM 12/28/2005, you wrote: >>Hi Ryan, >> >>Try using the following Member ID: BCTESTER. Please report back. >> >>Katie >> >> >>At 03:14 PM 12/28/2005, you wrote: >>>I still can't get my BC activated. When I go to the web page and >>>put in my member ID number it still says >>>Login failed! Your Member ID number was not found; please try again. >>>I have tried with the letter in my ID capitalized and not. I have >>>even tried using a different computer. >>> >>>Ryan >>> >>> >>>At 12:50 PM 12/28/2005, you wrote: >>>>Hi everyone, >>>> >>>>I'm forwarding a message from one of the beta testers who is >>>>having a problem with the RFB&D installation. I'm hoping that we >>>>can help each other with the instructions here. Here's what Tommy has to say: >>>> >>>>Hi Katie, >>>> >>>> Well I don't know if I'm just dense or what but I can't >>>> figure this out. When I run setuak.exe I get the dialog box >>>> withe the set key button. I hit enter on this and I am prompted >>>> for a name and key. I enter the same name and password I use to >>>> log onto the RFBD page to order books. This is the only kind of >>>> code I have. I also Tried using my member number and I always >>>> get a message telling me that the user name is invalid. >>>> >>>> I'm not fussing at you guys but RFB&D is making this >>>> extremely difficult. Their Non Disclosure form says the beta >>>> will end on January 6 and if they are closed for the entire time >>>> of the beta then how are we supposed to resolve problems. Sorry >>>> if I sound grumpy but this is very frustrating. >>>> >>>>Tommy >>>> >>>>Unfortunately, the activation process is not as intuitive as we'd >>>>like. It's very important to follow the instructions on the beta >>>>web page in the section called Activating Your BookCourier for >>>>RFB&D Files. The Name and Key values that you need to enter into >>>>the SetUAK.exe application must come from RFB&D's web site. You >>>>have to log into a special part of their web site and then wait >>>>for them to give you the values you need. I've copied the >>>>instructions from the web page and added them to the end of this >>>>email. Please make sure that you perform every step as outlined. >>>>If you continue to have installation problems, then we can figure >>>>out whether the problem is with my instructions or with the >>>>various codes and keys that RFB&D requires. >>>> >>>>Regarding Tommy's other concern -- the end date for the beta on >>>>January 6, I agree that the timing doesn't make much sense >>>>considering that RFB&D is unavailable until January 3. I'm sure >>>>we can extend the beta cycle so that all the testers will have an >>>>opportunity to complete the testing and provide us with meaningful feedback. >>>> >>>>Thanks for your patience. >>>>Katie >>>> >>>> >>>>Activating Your BookCourier for RFB&D Files >>>> >>>>1. Make sure your BookCourier is connected to your PC. >>>>2. Insert the BookCourier Activation CD into your PC. Run the >>>>SetUAK.exe on the CD. A dialog box called Registration Required will appear. >>>>3. Click the Enter Key button. A new dialog will appear that >>>>requests your name and a key. This dialog also lists an eight >>>>digit Hardware Fingerprint that you will need to use later. (Do >>>>not attempt to fill out this form until you have visited the >>>>RFB&D web site as outlined in the following steps.) >>>>4. Click the Visit Website button to access RFB&D's Digital >>>>Playback Software Registration page. >>>>5. On the registration page, enter your RFB&D Member ID and click >>>>the Logon button. A second registration page will appear. >>>>6. Follow the instructions on the second registration page. In >>>>step 1, click the Register button associated with the BookCourier >>>>product. In step 2, enter the Hardware Fingerprint number that >>>>appears on the Enter Key dialog (described above). In step 3, >>>>click the Register button. A third registration page will appear. >>>>7. Copy and paste the Name and Key values from the third >>>>registration page into the corresponding fields on the Enter Key >>>>dialog box. Click OK. >>>>8. If the process is successful, a Key Valid message will appear. >>>>Click the OK button to continue. A dialog box called Set UAK will appear. >>>>9. The Set UAK dialog box will display the serial number of your >>>>BookCourier. Click the SetUAK button to activate your >>>>BookCourier. If the process is successful, a message will appear >>>>telling you so. Click the OK button. Then click the Exit button >>>>on the SetUAK dialog. >>>> >>>>Now you're ready to start transferring AudioPlus books to your >>>>BookCourier. The Transfer Tool treats AudioPlus files like other >>>>DAISY files except that the Transfer Tool will prompt you for >>>>your RFB&D validation code before the transfer begins. >>>> >>>> >>>> >>>>>DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; >>>>> s=dk20050327; d=earthlink.net; >>>>> >>>>>b=bN4RrLLHYdyrpBGHHiIPeNoD51fHiHhGuyR78AEqw0xpuNPRlcE4fl8x0VWV0Fq+; >>>>>h=Received:From:To:Subject:Date:Message-ID:MIME-Version:Content-Type:X- Priority:X-MSMail-Priority:X-Mailer:Importance:In-Reply-To:X-MimeOLE:X-ELNK- Trace:X-Originating-IP; >>>>>From: "Tommy Craig" <tecraig@xxxxxxxxxxxxx> >>>>>To: "'Katie Walker'" <katie@xxxxxxxxxxxxxxxxxxx> >>>>>Subject: RE: RFB&D >>>>>Date: Tue, 27 Dec 2005 23:47:53 -0600 >>>>>X-Mailer: Microsoft Outlook, Build 10.0.6626 >>>>>X-ELNK-Trace: >>>>>e432e5a41df2bcd1d780f4a490ca69563f9fea00a6dd62bc99deb5e82972e5137480462 18a6aac67350badd9bab72f9c350badd9bab72f9c350badd9bab72f9c >>>>>X-Originating-IP: 63.246.188.226 >>>>> >>>>>Hi Katie, >>>>> >>>>> Well I don't know if I'm just dense or what but I can't >>>>> figure this out. When I run setuak.exe I get the dialog box >>>>> withe the set key button. I hit enter on this and I am prompted >>>>> for a name and key. I enter the same name and password I use to >>>>> log onto the RFBD page to order books. This is the only kind of >>>>> code I have. I also Tried using my member number and I always >>>>> get a message telling me that the user name is invalid. >>>>> >>>>> I'm not fussing at you guys but RFB&D is maing this >>>>> extremely difficult. Their Non Disclosure form says the beta >>>>> will end on January 6 and if they are closed for the entire >>>>> time of the beta then how are we supposed to resolve problems. >>>>> Sorry if I sound grumpy but this is very frustrating. >>>>> >>>>>Tommy >>>>> >>>>>-----Original Message----- >>>>>From: Katie Walker [ mailto:katie@xxxxxxxxxxxxxxxxxxx] >>>>>Sent: Tuesday, December 27, 2005 4:57 PM >>>>>To: Tommy Craig >>>>>Subject: Re: RFB&D >>>>> >>>>>Hi Tommy, >>>>> >>>>>Glad you got the installation CD. I believe that the RFB&D >>>>>office is closed until January 3. However, it's possible that >>>>>you are already set up on their web site for the installation >>>>>even though they hadn't received the non-disclosure forms. If >>>>>you have some AudioPlus titles at home, you might just try to do >>>>>the installation. If it works, there's no reason you can't start >>>>>listening to the titles you already have. Let me know how it >>>>>goes. Also, you can send emails like this last one to the list >>>>>in the future (bc-rfbd-beta@xxxxxxxxxxxxx). >>>>> >>>>>Thanks, >>>>>Katie >>>>> >>>>>At 08:40 AM 12/27/2005, you wrote: >>>>>>Hi Katie, >>>>>> >>>>>> Just thought I'd let you know that I got the disk. I sent >>>>>> the non disclosure form to RFB&D but haven't heard anything >>>>>> from them. I just left Stephanie a voicemail message, so >>>>>> hopefully I'll hear something soon. >>>>>> >>>>>>Tommy >>>>> >>>>>Katie Walker >>>>>Springer Design, Inc. >>>>>katie@xxxxxxxxxxxxxxxxxxx >>>> >>>>Katie Walker >>>>Springer Design, Inc. >>>>katie@xxxxxxxxxxxxxxxxxxx >> >>Katie Walker >>Springer Design, Inc. >>katie@xxxxxxxxxxxxxxxxxxx > >
Katie Walker Springer Design, Inc. katie@xxxxxxxxxxxxxxxxxxx
Katie Walker Springer Design, Inc. katie@xxxxxxxxxxxxxxxxxxx