Hi Steve,
Well I tried copying the disk. The copy went fine but I still get
the same results. Disk 1 copy is never recognized when I reinsert it.
Tommy
-----Original Message-----
From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Gomas
Sent: Friday, December 30, 2005 1:50 PM
To: bc-rfbd-beta@xxxxxxxxxxxxx
Subject: [bc-rfbd-beta] Re: Installation Issues
Tommy,
try copying the CDs and loading the copy.
You do have a CD writer, don't you? <smile>
Steve
At 11:40 AM 12/30/2005, you wrote:
>Hi Steve,
>
> Well thanks for the report. I have tried cleaning the cd as
>best as I can and still no luck. Sinc this is the only book I have, I
>guess my beta testing is at an end. Sorry I couldn't be of more help.
>
>Tommy
>
>
>-----Original Message-----
>From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
>[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Gomas
>Sent: Friday, December 30, 2005 11:10 AM
>To: bc-rfbd-beta@xxxxxxxxxxxxx
>Subject: [bc-rfbd-beta] Re: Installation Issues
>
>
>Tommy,
>
>I tested this last night and here's what I found...
>
>I worked fine with both a single disk book and a 2 disk book. Then I
>"dirtied" up the first disk of the 2 disk set and I was able to
>duplicate the problems you're having. Including pressing the DAISY
>button and not having titles show up in the left window but showing it
>found 1 file and having it continuously request "disk 1 of 2" and
>having windows prompt me with the dialog asking what it should do with
>the CD and a couple of other symptoms. So Tommy, my conclusions are:
>1. The first disk of your book is dirty or bad.
>2. Windows "sees" the CD because it's only looking at the file types. We're
>failing because we're getting errors reading the "ncc.pdtb" file. 3. We
need
>to add some additional error checking and reporting.
>
>Thanks for your persistence chasing this problem.
>
>Steve
>
>At 08:50 AM 12/30/2005, you wrote:
> >Hi all,
> >
> > I tried transferring my book on another computer with the
> >same results. I tried doing this while holding down the left shift
> >key as to disable the autoplay feature. I still get prompted to
> >insert disk 2, then to insert disk 1. When I put disk 1 back in the
> >drive and press ok. I keep getting the message to insert disk1 and
> >press ok. This happens consistently and it happens whether I hit ok
> >right away or if I let the drive spin up for a while and then press
> >ok. The disk gets recognized by windows so it doesn't appear to be a
> >bad disk.
> >
> >Tommy
> >
> >
> >-----Original Message-----
> >From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
> >[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Gomas
> >Sent: Thursday, December 29, 2005 1:13 PM
> >To: bc-rfbd-beta@xxxxxxxxxxxxx
> >Subject: [bc-rfbd-beta] Re: Installation Issues
> >
> >
> >Tommy,
> >
> >Send me your phone number and a good time for me to call. This should
> >all work...
> >
> >Steve
> >
> >At 11:08 AM 12/29/2005, you wrote:
> > >Hi Katie,
> > >
> > > Well I tried a couple of your suggestions. First I
> > >specified
> > >i: as my library location. I then viewed local library, both of these
> > >were from the daisy menu. When I do this it tells me one item found
> > >but there is no file name or list of files. The transfer files option
> > >is disabled.
> > >
> > > Then I browsed pc and specified RFBD as the file type. I
> > >get the error message daisy filter error. The signature of the user
> > >Authorization key is invalid .
> > >
> > >So now what?
> > >
> > >Tommy
> > >
> > >
> > >
> > >
> > >-----Original Message-----
> > >From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
> > >[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Katie
> > >Walker
> > >Sent: Thursday, December 29, 2005 12:36 PM
> > >To: bc-rfbd-beta@xxxxxxxxxxxxx
> > >Subject: [bc-rfbd-beta] Re: Installation Issues
> > >
> > >
> > >Hi Tommy,
> > >
> > >I'm glad that BCTESTER worked for you. The reason you're seeing all
> > >those files on the CD is that the Transfer Tool isn't filtering the
> > >files properly. Make sure that you set up the appropriate path for
> > >the RFB&D files by going into the DAISY menu and selecting Specify
> > >Library Location. Enter the drive where the CD is loaded and then
> > >try clicking the DAISY button again. You can also get the right
> > >filtering if you use the BrowsePC button and select RFB&D files in
> > >the file type drop down. Keep us posted.
> > >
> > >Katie
> > >
> > >At 11:12 PM 12/28/2005, you wrote:
> > > >Hi Katie and all,
> > > >
> > > > Well I tried using the BCTESTER id and all seemed to go
> > > >as it should. Until I got ready to load a book.
> > > >
> > > > Let me first confess that I've never used the RFBD audio
> > > >plus books. I have always uses their books on tape but I ordered
> > > >a book so that I would have one for this testing process. When I
> > > >load the first of two cd for the book I don't see a few files
> > > >their are hundreds of files. So do I have to load all 300 files
> > > >in order to read the book. Also I never got prompted for a pin.
> > > >The files seem to all have either an htm or mp3 extension. This
> > > >doesn't seem right. I can open the .mp3 file and listen to them
> > > >with MusicMatch.
> > > >
> > > > So what is going on here? Any help would be greatly
> > > > appreciated.
> > > >
> > > >Tommy
> > > >
> > > >
> > > >-----Original Message-----
> > > >From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx
> > > >[mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Katie
> > > >Walker
> > > >Sent: Wednesday, December 28, 2005 7:05 PM
> > > >To: bc-rfbd-beta@xxxxxxxxxxxxx
> > > >Subject: [bc-rfbd-beta] Re: Installation Issues
> > > >
> > > >
> > > >Hi Ryan,
> > > >
> > > >Try using the following Member ID: BCTESTER. Please report back.
> > > >
> > > >Katie
> > > >
> > > >
> > > >At 03:14 PM 12/28/2005, you wrote:
> > > > >I still can't get my BC activated. When I go to the web page
> > > > >and put in my member ID number it still says Login failed! Your
> > > > >Member ID number was not found; please try again. I have tried
> > > > >with the letter in my ID capitalized and not. I have even tried
> > > > >using a different computer.
> > > > >
> > > > >Ryan
> > > > >
> > > > >
> > > > >At 12:50 PM 12/28/2005, you wrote:
> > > > >>Hi everyone,
> > > > >>
> > > > >>I'm forwarding a message from one of the beta testers who is
> > > > >>having a problem with the RFB&D installation. I'm hoping that
> > > > >>we can help each other with the instructions here. Here's what
> > > > >>Tommy has to say:
> > > > >>
> > > > >>Hi Katie,
> > > > >>
> > > > >> Well I don't know if I'm just dense or what but I can't
> > > > >> figure this out. When I run setuak.exe I get the dialog box
> > > > >> withe the set key button. I hit enter on this and I am
> > > > >> prompted for a name and key. I enter the same name and
> > > > >> password I use to log onto the RFBD page to order books. This
> > > > >> is the only kind of code I have. I also Tried using my member
> > > > >> number and I always get a message telling me that the user
> > > > >> name is invalid.
> > > > >>
> > > > >> I'm not fussing at you guys but RFB&D is making this
> > > > >> extremely difficult. Their Non Disclosure form says the beta
> > > > >> will end on January 6 and if they are closed for the entire
> > > > >> time of the beta then how are we supposed to resolve
> > > > >> problems. Sorry if I sound grumpy but this is very
> > > > >> frustrating.
> > > > >>
> > > > >>Tommy
> > > > >>
> > > > >>Unfortunately, the activation process is not as intuitive as
> > > > >>we'd like. It's very important to follow the instructions on
> > > > >>the beta web page in the section called Activating Your
> > > > >>BookCourier for RFB&D Files. The Name and Key values that you
> > > > >>need to enter into the SetUAK.exe application must come from
> > > > >>RFB&D's web site. You have to log into a special part of their
> > > > >>web site and then wait for them to give you the values you
> > > > >>need. I've copied the instructions from the web page and added
> > > > >>them to the end of this email. Please make sure that you
> > > > >>perform every step as outlined. If you continue to have
> > > > >>installation problems, then we can figure out whether the
> > > > >>problem is with my instructions or with the various codes and
> > > > >>keys that RFB&D requires.
> > > > >>
> > > > >>Regarding Tommy's other concern -- the end date for the beta
> > > > >>on January 6, I agree that the timing doesn't make much sense
> > > > >>considering that RFB&D is unavailable until January 3. I'm
> > > > >>sure we can extend the beta cycle so that all the testers will
> > > > >>have an opportunity to complete the testing and provide us
> > > > >>with meaningful
> > > >feedback.
> > > > >>
> > > > >>Thanks for your patience.
> > > > >>Katie
> > > > >>
> > > > >>
> > > > >>Activating Your BookCourier for RFB&D Files
> > > > >>
> > > > >>1. Make sure your BookCourier is connected to your PC. 2.
> > > > >>Insert the BookCourier Activation CD into your PC. Run the
> > > > >>SetUAK.exe on the CD. A dialog box called Registration
> > > > >>Required will
> > > >appear.
> > > > >>3. Click the Enter Key button. A new dialog will appear that
> > > > >>requests your name and a key. This dialog also lists an eight
> > > > >>digit Hardware Fingerprint that you will need to use later.
> > > > >>(Do not attempt to fill out this form until you have visited
> > > > >>the RFB&D web site as outlined in the following steps.) 4.
> > > > >>Click the Visit Website button to access RFB&D's Digital
> > > > >>Playback Software Registration page. 5. On the registration
> > > > >>page, enter your RFB&D Member ID and click the Logon button. A
> > > > >>second registration page will appear. 6. Follow the
> > > > >>instructions on the second registration page. In step 1, click
> > > > >>the Register button associated with the BookCourier product.
> > > > >>In step 2, enter the Hardware Fingerprint number that appears
> > > > >>on the Enter Key dialog (described above). In step 3, click
> > > > >>the Register button. A third registration page will appear. 7.
> > > > >>Copy and paste the Name and Key values from the third
> > > > >>registration page into the corresponding fields on the Enter
> > > > >>Key dialog box. Click OK. 8. If the process is successful, a
> > > > >>Key Valid message will appear. Click the OK button to
> > > > >>continue. A dialog box called Set UAK will
> > >appear.
> > > > >>9. The Set UAK dialog box will display the serial number of
> > > > >>your BookCourier. Click the SetUAK button to activate your
> > > > >>BookCourier. If the process is successful, a message will
> > > > >>appear telling you so. Click the OK button. Then click the
> > > > >>Exit button on the SetUAK dialog.
> > > > >>
> > > > >>Now you're ready to start transferring AudioPlus books to your
> > > > >>BookCourier. The Transfer Tool treats AudioPlus files like
> > > > >>other DAISY files except that the Transfer Tool will prompt
> > > > >>you for your RFB&D validation code before the transfer begins.
> > > > >>
> > > > >>
> > > > >>
> > > > >>>DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
> > > > >>> s=dk20050327; d=earthlink.net;
> > > > >>>
> > > > >>>b=bN4RrLLHYdyrpBGHHiIPeNoD51fHiHhGuyR78AEqw0xpuNPRlcE4fl8x0VW
> > > > >>>V0
> > > > >>>Fq
> > > > >>>+;
> > > > >>>h=Received:From:To:Subject:Date:Message-ID:MIME-Version:Conte
> > > > >>>nt
> > > > >>>-Typ
> > > > >>>e:X-Pr
> > > >iority:X-MSMail-Priority:X-Mailer:Importance:In-Reply-To:X-MimeOL
> > > >E:
> > > >X-
> > > >EL
> > > >NK-Tr
> > > >ace:X-Originating-IP;
> > > > >>>From: "Tommy Craig" <tecraig@xxxxxxxxxxxxx>
> > > > >>>To: "'Katie Walker'" <katie@xxxxxxxxxxxxxxxxxxx>
> > > > >>>Subject: RE: RFB&D
> > > > >>>Date: Tue, 27 Dec 2005 23:47:53 -0600
> > > > >>>X-Mailer: Microsoft Outlook, Build 10.0.6626
> > > > >>>X-ELNK-Trace:
> > > > >>>e432e5a41df2bcd1d780f4a490ca69563f9fea00a6dd62bc99deb5e82972e
> > > > >>>51
> > > > >>>37
> > > > >>>48
> > > > >>>046218
> > > >a6aac67350badd9bab72f9c350badd9bab72f9c350badd9bab72f9c
> > > > >>>X-Originating-IP: 63.246.188.226
> > > > >>>
> > > > >>>Hi Katie,
> > > > >>>
> > > > >>> Well I don't know if I'm just dense or what but I can't
> > > > >>> figure this out. When I run setuak.exe I get the dialog box
> > > > >>> withe the set key button. I hit enter on this and I am
> > > > >>> prompted for a name and key. I enter the same name and
> > > > >>> password I use to log onto the RFBD page to order books.
> > > > >>> This is the only kind of code I have. I also Tried using my
> > > > >>> member number and I always get a message telling me that the
> > > > >>> user name is invalid.
> > > > >>>
> > > > >>> I'm not fussing at you guys but RFB&D is maing this
> > > > >>> extremely difficult. Their Non Disclosure form says the beta
> > > > >>> will end on January 6 and if they are closed for the entire
> > > > >>> time of the beta then how are we supposed to resolve
> > > > >>> problems. Sorry if I sound grumpy but this is very
> > > > >>> frustrating.
> > > > >>>
> > > > >>>Tommy
> > > > >>>
> > > > >>>-----Original Message-----
> > > > >>>From: Katie Walker [ mailto:katie@xxxxxxxxxxxxxxxxxxx]
> > > > >>>Sent: Tuesday, December 27, 2005 4:57 PM
> > > > >>>To: Tommy Craig
> > > > >>>Subject: Re: RFB&D
> > > > >>>
> > > > >>>Hi Tommy,
> > > > >>>
> > > > >>>Glad you got the installation CD. I believe that the RFB&D
> > > > >>>office is closed until January 3. However, it's possible that
> > > > >>>you are already set up on their web site for the installation
> > > > >>>even though they hadn't received the non-disclosure forms. If
> > > > >>>you have some AudioPlus titles at home, you might just try to
> > > > >>>do the installation. If it works, there's no reason you can't
> > > > >>>start listening to the titles you already have. Let me know
> > > > >>>how it goes. Also, you can send emails like this last one to
> > > > >>>the list in the future (bc-rfbd-beta@xxxxxxxxxxxxx).
> > > > >>>
> > > > >>>Thanks,
> > > > >>>Katie
> > > > >>>
> > > > >>>At 08:40 AM 12/27/2005, you wrote:
> > > > >>>>Hi Katie,
> > > > >>>>
> > > > >>>> Just thought I'd let you know that I got the disk. I
> > > > >>>> sent the non disclosure form to RFB&D but haven't heard
> > > > >>>> anything from them. I just left Stephanie a voicemail
> > > > >>>> message, so hopefully I'll hear something soon.
> > > > >>>>
> > > > >>>>Tommy
> > > > >>>
> > > > >>>Katie Walker
> > > > >>>Springer Design, Inc.
> > > > >>>katie@xxxxxxxxxxxxxxxxxxx
> > > > >>
> > > > >>Katie Walker
> > > > >>Springer Design, Inc.
> > > > >>katie@xxxxxxxxxxxxxxxxxxx
> > > > >
> > > > >
> > > >
> > > >Katie Walker
> > > >Springer Design, Inc.
> > > >katie@xxxxxxxxxxxxxxxxxxx
> > >
> > >Katie Walker
> > >Springer Design, Inc.
> > >katie@xxxxxxxxxxxxxxxxxxx
