Hi Tommy,
Katie
Hi Katie and all,
Well I tried using the BCTESTER id and all seemed to go as it should. Until I got ready to load a book.
Let me first confess that I've never used the RFBD audio plus books. I have always uses their books on tape but I ordered a book so that I would have one for this testing process. When I load the first of two cd for the book I don't see a few files their are hundreds of files. So do I have to load all 300 files in order to read the book. Also I never got prompted for a pin. The files seem to all have either an htm or mp3 extension. This doesn't seem right. I can open the .mp3 file and listen to them with MusicMatch.
So what is going on here? Any help would be greatly appreciated.
Tommy
-----Original Message----- From: bc-rfbd-beta-bounce@xxxxxxxxxxxxx [mailto:bc-rfbd-beta-bounce@xxxxxxxxxxxxx] On Behalf Of Katie Walker Sent: Wednesday, December 28, 2005 7:05 PM To: bc-rfbd-beta@xxxxxxxxxxxxx Subject: [bc-rfbd-beta] Re: Installation Issues
Hi Ryan,
Try using the following Member ID: BCTESTER. Please report back.
Katie
At 03:14 PM 12/28/2005, you wrote: >I still can't get my BC activated. When I go to the web page and put >in my member ID number it still says >Login failed! Your Member ID number was not found; please try again. >I have tried with the letter in my ID capitalized and not. I have >even tried using a different computer. > >Ryan > > >At 12:50 PM 12/28/2005, you wrote: >>Hi everyone, >> >>I'm forwarding a message from one of the beta testers who is having >>a problem with the RFB&D installation. I'm hoping that we can help >>each other with the instructions here. Here's what Tommy has to say: >> >>Hi Katie, >> >> Well I don't know if I'm just dense or what but I can't figure >> this out. When I run setuak.exe I get the dialog box withe the set >> key button. I hit enter on this and I am prompted for a name and >> key. I enter the same name and password I use to log onto the RFBD >> page to order books. This is the only kind of code I have. I also >> Tried using my member number and I always get a message telling me >> that the user name is invalid. >> >> I'm not fussing at you guys but RFB&D is making this extremely >> difficult. Their Non Disclosure form says the beta will end on >> January 6 and if they are closed for the entire time of the beta >> then how are we supposed to resolve problems. Sorry if I sound >> grumpy but this is very frustrating. >> >>Tommy >> >>Unfortunately, the activation process is not as intuitive as we'd >>like. It's very important to follow the instructions on the beta >>web page in the section called Activating Your BookCourier for >>RFB&D Files. The Name and Key values that you need to enter into >>the SetUAK.exe application must come from RFB&D's web site. You >>have to log into a special part of their web site and then wait for >>them to give you the values you need. I've copied the instructions >>from the web page and added them to the end of this email. Please >>make sure that you perform every step as outlined. If you continue >>to have installation problems, then we can figure out whether the >>problem is with my instructions or with the various codes and keys >>that RFB&D requires. >> >>Regarding Tommy's other concern -- the end date for the beta on >>January 6, I agree that the timing doesn't make much sense >>considering that RFB&D is unavailable until January 3. I'm sure we >>can extend the beta cycle so that all the testers will have an >>opportunity to complete the testing and provide us with meaningful feedback. >> >>Thanks for your patience. >>Katie >> >> >>Activating Your BookCourier for RFB&D Files >> >>1. Make sure your BookCourier is connected to your PC. >>2. Insert the BookCourier Activation CD into your PC. Run the >>SetUAK.exe on the CD. A dialog box called Registration Required will appear. >>3. Click the Enter Key button. A new dialog will appear that >>requests your name and a key. This dialog also lists an eight digit >>Hardware Fingerprint that you will need to use later. (Do not >>attempt to fill out this form until you have visited the RFB&D web >>site as outlined in the following steps.) >>4. Click the Visit Website button to access RFB&D's Digital >>Playback Software Registration page. >>5. On the registration page, enter your RFB&D Member ID and click >>the Logon button. A second registration page will appear. >>6. Follow the instructions on the second registration page. In step >>1, click the Register button associated with the BookCourier >>product. In step 2, enter the Hardware Fingerprint number that >>appears on the Enter Key dialog (described above). In step 3, click >>the Register button. A third registration page will appear. >>7. Copy and paste the Name and Key values from the third >>registration page into the corresponding fields on the Enter Key >>dialog box. Click OK. >>8. If the process is successful, a Key Valid message will appear. >>Click the OK button to continue. A dialog box called Set UAK will appear. >>9. The Set UAK dialog box will display the serial number of your >>BookCourier. Click the SetUAK button to activate your BookCourier. >>If the process is successful, a message will appear telling you so. >>Click the OK button. Then click the Exit button on the SetUAK dialog. >> >>Now you're ready to start transferring AudioPlus books to your >>BookCourier. The Transfer Tool treats AudioPlus files like other >>DAISY files except that the Transfer Tool will prompt you for your >>RFB&D validation code before the transfer begins. >> >> >> >>>DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; >>> s=dk20050327; d=earthlink.net; >>> >>>b=bN4RrLLHYdyrpBGHHiIPeNoD51fHiHhGuyR78AEqw0xpuNPRlcE4fl8x0VWV0Fq+; >>>h=Received:From:To:Subject:Date:Message-ID:MIME-Version:Content-Type:X-Pr iority:X-MSMail-Priority:X-Mailer:Importance:In-Reply-To:X-MimeOLE:X-ELNK-Tr ace:X-Originating-IP; >>>From: "Tommy Craig" <tecraig@xxxxxxxxxxxxx> >>>To: "'Katie Walker'" <katie@xxxxxxxxxxxxxxxxxxx> >>>Subject: RE: RFB&D >>>Date: Tue, 27 Dec 2005 23:47:53 -0600 >>>X-Mailer: Microsoft Outlook, Build 10.0.6626 >>>X-ELNK-Trace: >>>e432e5a41df2bcd1d780f4a490ca69563f9fea00a6dd62bc99deb5e82972e513748046218 a6aac67350badd9bab72f9c350badd9bab72f9c350badd9bab72f9c >>>X-Originating-IP: 63.246.188.226 >>> >>>Hi Katie, >>> >>> Well I don't know if I'm just dense or what but I can't >>> figure this out. When I run setuak.exe I get the dialog box withe >>> the set key button. I hit enter on this and I am prompted for a >>> name and key. I enter the same name and password I use to log >>> onto the RFBD page to order books. This is the only kind of code >>> I have. I also Tried using my member number and I always get a >>> message telling me that the user name is invalid. >>> >>> I'm not fussing at you guys but RFB&D is maing this extremely >>> difficult. Their Non Disclosure form says the beta will end on >>> January 6 and if they are closed for the entire time of the beta >>> then how are we supposed to resolve problems. Sorry if I sound >>> grumpy but this is very frustrating. >>> >>>Tommy >>> >>>-----Original Message----- >>>From: Katie Walker [ mailto:katie@xxxxxxxxxxxxxxxxxxx] >>>Sent: Tuesday, December 27, 2005 4:57 PM >>>To: Tommy Craig >>>Subject: Re: RFB&D >>> >>>Hi Tommy, >>> >>>Glad you got the installation CD. I believe that the RFB&D office >>>is closed until January 3. However, it's possible that you are >>>already set up on their web site for the installation even though >>>they hadn't received the non-disclosure forms. If you have some >>>AudioPlus titles at home, you might just try to do the >>>installation. If it works, there's no reason you can't start >>>listening to the titles you already have. Let me know how it goes. >>>Also, you can send emails like this last one to the list in the >>>future (bc-rfbd-beta@xxxxxxxxxxxxx). >>> >>>Thanks, >>>Katie >>> >>>At 08:40 AM 12/27/2005, you wrote: >>>>Hi Katie, >>>> >>>> Just thought I'd let you know that I got the disk. I sent >>>> the non disclosure form to RFB&D but haven't heard anything from >>>> them. I just left Stephanie a voicemail message, so hopefully >>>> I'll hear something soon. >>>> >>>>Tommy >>> >>>Katie Walker >>>Springer Design, Inc. >>>katie@xxxxxxxxxxxxxxxxxxx >> >>Katie Walker >>Springer Design, Inc. >>katie@xxxxxxxxxxxxxxxxxxx > >
Katie Walker Springer Design, Inc. katie@xxxxxxxxxxxxxxxxxxx