I think the definition of "know" is getting very blurry in these connected times! I work with engineers on the other side of the world that I have never physically met, but that I know very well. In a similar vein, the fact that we are all on this list, have contributed to discussions, and read and enjoyed posts by each other give us a level of "knowing" each other, even though we have never (and, in some cases, may never) actually shake hands. Mailing lists are strange beasts, in that they provide both a sense of anonymity, yet create a community where none previously existed. L On 3 August 2010 10:20, Howard Silcock <howard.silcock@xxxxxxxxx> wrote: > Ahoy Suzy > > > Hey Bob > > > ... > > > If I am sending an email to someone I don’t know; I will use Hi (name), > and Hello if it’s a team or more than one. > > Do we assume, then, that you do know Bob and that this is another style > that you use for people you know? > > Howard > > > On 3 August 2010 08:45, Suzy Davis <suzy.davis@xxxxxxxxxxxxxxxxxx> wrote: > > >> Hey Bob >> >> Any email that begins with “Dear” is immediately in the category of spam >> until it proves itself to be otherwise J And it may not get that chance. >> >> >> >> If I am sending an email to someone I don’t know; I will use Hi (name), >> and Hello if it’s a team or more than one. >> >> >> >> My second line will be where I will identify who I am and how I got their >> name and specify why I am contacting them, and apologise for interrupting >> their day if necessary.. >> >> >> >> Regards Suzy >> >> >> >> *Suzy Davis * >> *Microsoft Word Templates* >> >> *& Documentation Projects * >> >> *Create Space * >> >> PO Box 404 >> >> Brighton VIC 3186 >> >> Australia >> >> *Direct* +61 3 9593 6568 >> >> *Mobile* +61 433 489 989 >> >> *Email* suzy.davis@xxxxxxxxxxxxxxxxxx >> >> *Email* suzy.davis@xxxxxxxxxxxxxxxxxx >> >> *Website* www.appsforoffice.com >> >> *Facebook *: Apps for >> Office<http://www.facebook.com/pages/Apps-for-Office/136256423063414> >> ** >> >> *Twitter* AppsForOffice >> >> >> > -- Cheers! Lana Quarrel? Nonsense; we have not quarreled. If one is not to get into a rage sometimes, what is the good of being friends? - George Eliot ----------------------------------------------- http://lanabrindley.blogspot.com ----------------------------------------------- Please avoid sending me Word, Powerpoint or Windows Media attachments. See http://www.gnu.org/philosophy/no-word-attachments.html for more information. ------------------------------------------------