Vicki The tech who saw you last year was Tony Glass. But I was told he was no longer in the embroidery business. Good Luck, Frank Force Ten ----- Original Message ----- From: <Vfs762@xxxxxxx> To: <Amayausers@xxxxxxxxxxxxxxxx> Sent: Sunday, July 04, 2004 8:28 AM Subject: [amayausers] need help with software > Sorry to bother you guys on the 4th, but I can only sew on weekends and > holidays. However, this weekend my machine refuses to cooperate. I am having > thread breaks about every 500 stitches. I thought maybe I needed to update my > software but didn't know what the latest version is I still have 4.01.019, not > sure the release number on this version. I have tried all the other fixes for > these breaks, i.e. material thickness, changing bobbins etc...nothing is > working. Its making a little noise right before the break. Its not the needle or > design as it is happening on all needles and various designs and materials. > Also, I had a tech here last year from Tennessee, he had suggested I join the > NNEP, when I joined last week if I could have remembered his name, he would > get credit for referring me, but I couldn't so they told me to call them this > week with his name I would recognize it if I heard it, but I can't recall the > name, I hope someone may have this info for me too. > Thanks in advance for you input. > Vicki > --------------------------------------------------------------------- To unsubscribe, e-mail: amayausers-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: amayausers-help@xxxxxxxxxxxxxxxx