Vicki, Does this thread break issue happen on flats also? Mike Doe Melco -----Original Message----- From: Vfs762@xxxxxxx [mailto:Vfs762@xxxxxxx] Sent: Sunday, July 04, 2004 12:53 PM To: amayausers@xxxxxxxxxxxxxxxx Subject: Re: [amayausers] need help with software Sharon, Thanks for all your help, I looks like my grandaughter will just have to = wait=20 on her "my dad is a marine" hat. daggone it. The last time I had a tech = here=20 there was no charge, is that still the same? I got my first machine in = July=20 2002 and this machine in Feb 2003. I don't think i want to put any more = money=20 into this. I read somewhere that melco will pay for parts and labor, = but the=20 customer must pay for the tech's travel time (I may and hope I am = mistaken)=20 since I believe Hugo is my closest tech at about 5 hours away. Thanks again=20 Vicki --------------------------------------------------------------------- To unsubscribe, e-mail: amayausers-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: amayausers-help@xxxxxxxxxxxxxxxx