[amayausers.com] Re: how to fire a customer?
- From: "Magalis Fernandez" <magalis@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Mon, 22 Mar 2010 14:42:15 -0800
Hi Carol,
If you don't want to do the job and don't feel confortable with the design
don't do it. You don't want to be responsible in replacing the towels (I have
that clause in my company policy).
I had rejected some jobs in the past. There is nothing wrong telling the
truth, follow your guts feeling.
Maggie
----- Original Message -----
From: Carol Brussel
To: amayausers@xxxxxxxxxxxxx
Sent: Monday, March 22, 2010 2:13 PM
Subject: [amayausers.com] how to fire a customer?
Well, one would think that someone like me, who can hardly every turn up a
customer for anything, would want to not do a job for a customer, but here it
is. What's the best way to tell someone you will not be able to do their job?
This person has dropped off some towels, so I can certainly return them to her.
Anyone have a suggestion? I can easily think of some nice polite white lies,
but the bottom line is, I am not communicating well with her. It's monograms
which I realize is something I have absolutely no experience of or idea how to
do, so I can't make any decent suggestions for her, and she's taken up so much
of my time already with constant emails and questions that I can hardly face
doing the sewing. My luck has been very poor lately with doing even the most
basic items, and I can see myself buying new towels from Restoration Hardware
to replace these and I just don't want to do it. I am basically a truthful
person, so I would rather say, I'm not feeling like I can do this properly, you
need to find someone else. But maybe that's not totally necessary or advisable?
Suggestions?
Carol Brussel
Brussel Embroidery
Other related posts:
