[amayausers.com] how to fire a customer?
- From: Carol Brussel <brusselembroidery@xxxxxxxxx>
- To: amayausers@xxxxxxxxxxxxx
- Date: Mon, 22 Mar 2010 16:13:44 -0600
Well, one would think that someone like me, who can hardly every turn up a
customer for anything, would want to not do a job for a customer, but here
it is. What's the best way to tell someone you will not be able to do their
job? This person has dropped off some towels, so I can certainly return them
to her. Anyone have a suggestion? I can easily think of some nice polite
white lies, but the bottom line is, I am not communicating well with her.
It's monograms which I realize is something I have absolutely no experience
of or idea how to do, so I can't make any decent suggestions for her, and
she's taken up so much of my time already with constant emails and questions
that I can hardly face doing the sewing. My luck has been very poor lately
with doing even the most basic items, and I can see myself buying new towels
from Restoration Hardware to replace these and I just don't want to do it. I
am basically a truthful person, so I would rather say, I'm not feeling like
I can do this properly, you need to find someone else. But maybe that's not
totally necessary or advisable? Suggestions?
Carol Brussel
Brussel Embroidery
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