This message was posted by Stitch This by CH on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/364/3.html#000032 Well, first of all I want to thank my new found family. Thank you all for the calls, concerns, suggestions, etc. I tried most everything you guys have suggested. I ended up calling Melco and wanted to share with you some of what my problem was. . . My designs. Some of the things I had digitized myself and so I am told by Melco that I didn't digitize correctly which caused little stitches, etc., that in turn caused thread breaks. I don't buy that entirely but when I try things that I was told by Melco I don't get as many breaks. I am new at this business and am willing to experiment on digitizing instead of jumping and paying someone to do all my digitizing. Anyway, hopefully this helps someone who might be new like myslef and before you think you bought a lemon for a machine, check out the design you are trying to stitch. Even go in and chose one of the preloaded designs and see if you get breaks. When I did one of the preloaded designs I got zero breaks. Then I wen t back and stitches my design and I got breaks. I've got a lot a learning to do! Just wanted to update. Thanks again to everyone who responded. Chrissy =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================