This message was posted by levelbest on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/364.html#000001 Hey Stitch Deep breath. Can you give us all some background? Did you go to training? How long have you had the machine. Have things ever worked for you? Since it's your first post, we need some history here. I am guessing you already checked the presser foot and the bobin tension? What is your material thickness set at? Have you changed any other settings in the software. Do you have minimum thickness set? What kind of material are you sewing on? The more detail you provide, the better the chance the experts on the lists can help you.... =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================