Once a week or so, depending on how much you use her, you should remove your needle plate and clean any "trapped" thread from between the "fixed knife" and the "UTP or under thread presser". This area should be free from debris like dust and pieces of thread. The under thread presser is a thin piece of metal that is used to "pinch" the thread at a point just under the fixed trim knife to help with trimming and holding the bobbin straight for starting the next stitch. This UTP can become damaged, or wrinkled, from broken needles tumbling around the rotary hook area. For now, just make sure the area is clean. I think your machine is way too new to be having trim knife issues. I've also heard of certain stitch types and lock stitch styles that can cause the thread to fall or hang in an awkward position (under the needle plate) at the end of a stitch and be cause for the movable knife to "miss" catching the thread and not being able to complete a trim. If you get an occasional missed trim, I wouldn't show cause for alarm that the machine is automatically the problem. But if you are getting frequent missed trims and on more than one needle and on different designs, then you should look further into the situation. Also know that following some missed trims, where the pantograph moves a considerable distance from the last stitch point, what can happen is that the thread is then pulled through the thread feed roller, obviously "flossing" a groove into the wheel, and also pulling on the needle in a sideways direction which could bend the needle and almost certainly break the "pulled needle" if it is the one to stitch next because since it is bent, it will strike the needle plate instead of going through the needle plate hole. Therefore, when I digitize, I try to minimize the distance the pantograph has to travel between different elements of the design just incase a missed trim should present itself. I will even put in some manual stitches to move from one element to another (same thread color of course) because it is so much faster than waiting for a trim and the inching stitch count that follows. Hence, when I digitize, I try to have as few trims as possible because they add to the overall amount of time it takes to do a job. I tell myself that trims are only for changing needles. Ed Ed & Maralien Orantes E.M. Broidery 900 Terry Parkway, Ste. 200 New Orleans, La. 70056 504-EMBROID ery (504-362-7643) -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of John Yaglenski Sent: Thursday, April 07, 2005 8:04 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Incomplete Trims Our princess has just recently started occasionally missing a trim. She tries, does not complete, moves on to the next area and usually at that point, breaks the thread and stops the job. Thoughts on solving this, or do I need call tech support? - - - - John Yaglenski Chairman & CEO, Levelbest Communications I: http://www.levelbest.com P: 888.229.1779 / 301.591.2481 Levelbest Network Sites Include: intercot.com / webdisney.com / intercotwest.com urbanamaryland.com / mousehut.com / udflyers.com levelbestembroidery.com