Our princess has just recently started occasionally missing a trim. She tries, does not complete, moves on to the next area and usually at that point, breaks the thread and stops the job. Thoughts on solving this, or do I need call tech support? - - - - John Yaglenski Chairman & CEO, Levelbest Communications I: http://www.levelbest.com P: 888.229.1779 / 301.591.2481 Levelbest Network Sites Include: intercot.com / webdisney.com / intercotwest.com urbanamaryland.com / mousehut.com / udflyers.com levelbestembroidery.com