I always get incomplete trims and always have. On two machines. It has been better since I had them looked at, adjusted, etc. But I still get them. Screw up several sewouts..... I run my material thickness on the higher side and think it has something to do with it. But in the end I think its a design flaw. I live with it, not sure why. Take care..... bob purvis island embroidery John Yaglenski wrote: >Our princess has just recently started occasionally missing a trim. She >tries, does not complete, moves on to the next area and usually at that point, >breaks the thread and stops the job. > >Thoughts on solving this, or do I need call tech support? > >- - - - >John Yaglenski >Chairman & CEO, Levelbest Communications >I: http://www.levelbest.com >P: 888.229.1779 / 301.591.2481 > >Levelbest Network Sites Include: > >intercot.com / webdisney.com / intercotwest.com >urbanamaryland.com / mousehut.com / udflyers.com >levelbestembroidery.com > > > > > >