Colin, As of July this year, a chap called Philip Hampton took over the chairmanship. Cheers, Tink. ----- Original Message ----- From: "Colin Fowler" <colin@xxxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, August 11, 2004 7:59 PM Subject: [access-uk] Re: sainsburys have become non accessible for booking delivery slots as of today > Is it not David Gadbury? > > > Colin F. > > ----- Original Message ----- > From: "Léonie Watson" <lw@xxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, August 11, 2004 7:43 PM > Subject: [access-uk] Re: sainsburys have become non accessible for booking > delivery slots as of today > > > > Andrew, > > > > Count me in! *Grin. > > > > To claim that amending the site would be too expensive is, frankly, a > > pathetic defense. Sainsbury's are a FTSE 100 company, so I don't believe > > they simply can't afford it. If they'd bothered to get it right the first > > time around, then the expense wouldn't be facing them. > > > > In 2000, a chap called Maguire took the Sydney Olympics Committee to > > court, under the Australian Disability Discrimination Act. In their > defence, > > the SOC said that they couldn't afford to make the changes required of > them. > > Consequently, they were fined something in the region of $20,00. It's > worth > > pointing out this to Sainsbury's if you get the opportunity. > > > > The whole thing is more ridiculous in light of the fact that > Sainsbury's > > have already been around the mulberry bush once, having resolved issues > with > > the delivery process at the end of last year! It's one thing making a > > mistake in the first place, but to make it again is simply ridiculous. > > > > > > Actually, I'm that irritated that I'm going to write to their head > > office, as soon as I can track down the name of the company chairman or > > similar honcho. > > > > Cheers, > > Tink. > > > > > > > > > > ----- Original Message ----- > > From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx> > > To: <access-uk@xxxxxxxxxxxxx> > > Sent: Wednesday, August 11, 2004 5:38 PM > > Subject: [access-uk] Re: sainsburys have become non accessible for booking > > delivery slots as of today > > > > > > > Hello Tink, I have just spoken to Sainsburys customer care, and was > > told > > > that the site cannot be changed as it cost to much money to have it > done. > > > So I said so what about the law about making websites more accessible > > for > > > the disabled about then haven't you read this? and I got no response > > from > > > them at all. > > > Yesterday was the first time that I have ever ordered from Sainsburys > and > > if > > > this is what they are going to be like I think I shall enjoy, as I will > > > fight for the rights of the > > > disabled especially us the blind. > > > Regards > > > > > > Andrew Shipp > > > > > > Located Northamptonshire > > > > > > Home phone 01604-517007, > > > > > > Mobile )07773457805, > > > > > > Email andrew-shipp4@xxxxxxxxxxxx > > > > > > I am also the Manager and Moderator of blind-gardening. > > > > > > All Messages are checked before sending by Norton anti Virus. > > > ----- Original Message ----- > > > From: "Léonie Watson" <lw@xxxxxxxxxxx> > > > To: <access-uk@xxxxxxxxxxxxx> > > > Sent: Wednesday, August 11, 2004 3:02 PM > > > Subject: [access-uk] Re: sainsburys have become non accessible for > booking > > > delivery slots as of today > > > > > > > > > > Pete, > > > > > > > > I've just tried to book a slot, using Jaws. I noticed that the > table > > > > containing the delivery slot links was 7 columns by 6 rows. I took an > > > > educated guess that the colums represented the days of the week and > that > > > the > > > > rows represented the delivery times. > > > > Working on this idea, I selected what I thought was a Thursday > > > lunchtime > > > > delivery slot. I couldn't apparently see any confirmation of this time > > > given > > > > on the following page, although the fact that a delivery slot had been > > > > booked was given. > > > > > > > > I've just called Sainsburys and spoken to one of their technical > > team. > > > > He wasn't overly bright or concerned, but did offer to convey my > > complaint > > > > to the web development team. > > > > > > > > He did give me something of a work around though. If you click on > > the > > > > Trolley link, all the delivery information is available there, which I > > can > > > > confirm. This isn't ideal, but it's workable at a pinch. > > > > > > > > I've also mailed them and if I can figure out who the development > > > > company are, I don't think they're in-house, I'll mail them too. > > > > In the meantime, I'd urge anyone who's got 5 minutes to give them > a > > > call > > > > and make the case. Brute force of public feedback is the only thing > > likely > > > > to turn this particular tide. The customer care line is: 0845 301 > 2020. > > > > > > > > Cheers, > > > > Tink. > > > > ----- Original Message ----- > > > > From: "PETE gurney" <pete@xxxxxxxxxxxxxxxxxxx> > > > > To: <access-uk@xxxxxxxxxxxxx> > > > > Sent: Wednesday, August 11, 2004 1:27 PM > > > > Subject: [access-uk] sainsburys have become non accessible for booking > > > > delivery slots as of today > > > > > > > > > > > > > hello all, > > > > > > > > > > as the subject line says, people using screen readers can no longer > > > > > successfully book a delivery slot on the sainsbury website as of > > today. > > > > > their delivery page used to be non accessible to us last year, and i > > > spent > > > > > some time talking with their technical department showing them what > > was > > > > > wrong with the page and pointing out that it was possible to book a > > slot > > > > by > > > > > searching for a numeric string which was part of a long string that > > > > > represented the available slots but wasn't obvious and probably > > wouldn't > > > > be > > > > > realised by most people. > > > > > thankfully they changed their links so that each link was spoken as > a > > > day, > > > > > date and time which made it very simple to find the delivery slot > you > > > > > require. > > > > > but they have changed their site again yesterday evening, and now > the > > > > > delivery selection page is even worse than it was last year. > > > > > every link that represents a delivery slot is just labelled > > "booktime". > > > > > i don't know if its the same with jaws, but with windoweyes there > are > > > > lines > > > > > on the page that have the delivery slot details such as the day date > > and > > > > > time, but they are all grouped together one line under the other and > > > then > > > > > in the bottom half of the page there are all the links that are > > labelled > > > > > booktime. > > > > > i've already spoken to sainsburys about this, but the technical chap > i > > > > > spoke too didn't seem to really understand the problem, he said that > > if > > > i > > > > > click on the booktime link it will then tell me what delivery slot i > > > have > > > > > booked. > > > > > i think he eventually got the idea after i pointed out that you need > > to > > > > > know what slot you are going to book before you click on one of the > > > > > booktime links as there are probably 2 or 3 dozen links on the page > > > called > > > > > booktime and you could go round in circals and eventually > > > > finish > > > > > up like the ooslem bird. > > > > > i'd be interested to know if any sainsbury users have better luck > with > > > > this > > > > > page with jaws, but if not perhaps others can report the problem to > > > > > sainsburys as the more of us report the problem the more likely they > > are > > > > to > > > > > do something about it. > > > > > in the mean time i'll be using tesco all the time. > > > > > > > > > > pete. > > > > > > > > > > > > > > > > > > > > ** Going on holiday and want to halt messages? Send a message to:- > > > > > ** access-uk-request@xxxxxxxxxxxxx > > > > > ** and in the Subject line type > > > > > ** vacation ## d > > > > > ** where ## is the number of days followed by d for days. > > > > > ** For other things like digest mode, send a message, to > > > > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > > > > > > > > > > > > ** Going on holiday and want to halt messages? Send a message to:- > > > > ** access-uk-request@xxxxxxxxxxxxx > > > > ** and in the Subject line type > > > > ** vacation ## d > > > > ** where ## is the number of days followed by d for days. > > > > ** For other things like digest mode, send a message, to > > > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > > > > > > > ** Going on holiday and want to halt messages? Send a message to:- > > > ** access-uk-request@xxxxxxxxxxxxx > > > ** and in the Subject line type > > > ** vacation ## d > > > ** where ## is the number of days followed by d for days. > > > ** For other things like digest mode, send a message, to > > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > > > > ** Going on holiday and want to halt messages? Send a message to:- > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** vacation ## d > > ** where ## is the number of days followed by d for days. > > ** For other things like digest mode, send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** Going on holiday and want to halt messages? Send a message to:- > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** vacation ## d > ** where ## is the number of days followed by d for days. > ** For other things like digest mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq