Hi Hazel I am thinking of trying internet banking with HSBC so it would be interesting to exchange experiencs of how you get on. I've found that HSBC customer services aren't always the most easy communicators, so good luck and let us know how you get on. contact me off list if you wish. Brian email welivehere7@xxxxxxx From: ANDY COLLINS Sent: Thursday, March 03, 2011 1:22 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: internet banking Hazel - Yes, lots of us bank this way, and accessible banking seems to be available with all the major banks. I've no experience with your particular bank, but if you go to their website, and follow the sign up process, it will probably be strait forward. You'll need a card reader to make payments to payees, if you want to do that, but these too are accessible now, and you'll get the chance to request one via the signing up process. If you have any questions, you'll probably find on online phone number to call. Things like this can seem daunting before we try, but truly, as long as you're ok with basic website navigation, I'm sure you'll be fine. Good luck - Andy ----- Original Message ----- From: Hazel & Kim Darvell To: access u k Sent: Thursday, March 03, 2011 1:04 PM Subject: [access-uk] internet banking Has anyone on the list been brave enough to use internet banking? We bank with H S B C but feel reluctant to use the service, how screen reader friendly are these sites? Are there capture text to contend with? and finally we have no sighted help in house.. We use Jaws 11 Any opinions welcome. Hazel