[access-uk] Re: internet banking
- From: "Hazel & Kim Darvell" <darvell1181@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 5 Mar 2011 16:34:37 -0000
Thanks to everyone who responded to this topic, it gives us some thoughts but
it's the fear of the unknown till you step into the water.
Hazel
----- Original Message -----
From: John Farley
To: access-uk@xxxxxxxxxxxxx
Sent: Friday, March 04, 2011 6:22 PM
Subject: [access-uk] Re: internet banking
Hello Hazel,
In my earlier note, I used the term "contact phone number". On the Lloyds TSB
site you set up which phone number you want contact from. You can choose to use
a land-line or a mobile.
Regards, John
John Farley
Personal Contact Work contact
E-Mail: j.farley@xxxxxxxxxxxxxx john.farley@xxxxxxxx
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hazel & Kim Darvell
Sent: 04 March 2011 10:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
<>
This is very worrying to hear and the fact Loyds involve your mobile makes it
less
Telephone banking is the simple option at the moment, but who knows in the
future.
Hazelattractive to me, or is this optional?
----- Original Message -----
From: Egan, Bim
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 3:43 PM
Subject: [access-uk] Re: internet banking
Hi Hazel,
As has already been said, HSBC has a reasonably accessible online banking
facility, but there is one thing to be wary of. HSBC is one of the banks that
promotes some free security software called Rapport. It's meant to ensure that
there is no malicious software on your system that is trying to "see" what is
on the web pages you visit and reading your keyboard keystrokes, which sounds
like a great idea for security, but unfortunately it can't tell the difference
between a screen reader and malicious software. If you were to download
Rapport, you would end up with no access to the online banking pages and it's
impossible to remove without sighted help.
Regards,
Bim
----------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hazel & Kim Darvell
Sent: 03 March 2011 13:33
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
Thanks Andy for that.
It makes m e feel better knowing other V I people can manage this, and when
we get a little more used to the Jaws system I now feel we will take this
forward.
Hazel
----- Original Message -----
From: ANDY COLLINS
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 1:22 PM
Subject: [access-uk] Re: internet banking
Hazel - Yes, lots of us bank this way, and accessible banking seems to be
available with all the major banks. I've no experience with your particular
bank, but if you go to their website, and follow the sign up process, it will
probably be strait forward. You'll need a card reader to make payments to
payees, if you want to do that, but these too are accessible now, and you'll
get the chance to request one via the signing up process. If you have any
questions, you'll probably find on online phone number to call.
Things like this can seem daunting before we try, but truly, as long as
you're ok with basic website navigation, I'm sure you'll be fine.
Good luck -
Andy
----- Original Message -----
From: Hazel & Kim Darvell
To: access u k
Sent: Thursday, March 03, 2011 1:04 PM
Subject: [access-uk] internet banking
Has anyone on the list been brave enough to use internet banking?
We bank with H S B C but feel reluctant to use the service, how screen
reader friendly are these sites?
Are there capture text to contend with?
and finally we have no sighted help in house..
We use Jaws 11
Any opinions welcome.
Hazel
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