[access-uk] Re: internet banking
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Mar 2011 10:58:01 -0000
I wonder what sort of service the banks will offer In 2018
as I heard they will stop offering us Payments by cheque.
Ok this won't be big issue in shops as we can use Cash, or chip
and PIN or chip and signature.
But what if we need to pay someone via post?
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Damon Rose
Sent: Friday, March 04, 2011 10:46 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
Hazel, if anything, internet banking may get more complicated, not less
complicated, as security and trust becomes more and more important.
The mobile phone thing is only for certain new transactions. You can
transfer money between your own accounts without any need to use it.
You have to receive a mobile call if you are setting up a new standing
order or making a payment to someone you've not paid before.
Note that, after hitting a button on the banking website, you get an
immediate phone call on your mobile; a recorded computer voice speaks to
you. you don't need to use the internet on your mobile. It asks whether
you were aware that a transaction is occurring online and if you are,
and it was you doing it, then you hit number 1 to accept. It then speaks
a PIN number to you down the phone which you remember and tap into the
website.
It's a very good security system and uses a piece of kit you're already
familiar with, your mobile phone, not a new device.
Course, deaf people can't really use it. But I suspect there's another
system for them. Never assume though, Damon, never assume.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Hazel & Kim Darvell
Sent: 04 March 2011 10:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
This is very worrying to hear and the fact Loyds involve your mobile
makes it less Telephone banking is the simple option at the moment, but
who knows in the future.
Hazelattractive to me, or is this optional?
----- Original Message -----
From: Egan, Bim <mailto:Bim.Egan@xxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 3:43 PM
Subject: [access-uk] Re: internet banking
Hi Hazel,
As has already been said, HSBC has a reasonably accessible
online banking facility, but there is one thing to be wary of. HSBC is
one of the banks that promotes some free security software called
Rapport. It's meant to ensure that there is no malicious software on
your system that is trying to "see" what is on the web pages you visit
and reading your keyboard keystrokes, which sounds like a great idea for
security, but unfortunately it can't tell the difference between a
screen reader and malicious software. If you were to download Rapport,
you would end up with no access to the online banking pages and it's
impossible to remove without sighted help.
Regards,
Bim
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On Behalf Of Hazel & Kim Darvell
Sent: 03 March 2011 13:33
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet banking
Thanks Andy for that.
It makes m e feel better knowing other V I people can manage
this, and when we get a little more used to the Jaws system I now feel
we will take this forward.
Hazel
----- Original Message -----
From: ANDY COLLINS <mailto:Andy@xxxxxxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, March 03, 2011 1:22 PM
Subject: [access-uk] Re: internet banking
Hazel - Yes, lots of us bank this way, and accessible
banking seems to be available with all the major banks. I've no
experience with your particular bank, but if you go to their website,
and follow the sign up process, it will probably be strait forward.
You'll need a card reader to make payments to payees, if you want to do
that, but these too are accessible now, and you'll get the chance to
request one via the signing up process. If you have any questions,
you'll probably find on online phone number to call.
Things like this can seem daunting before we try, but
truly, as long as you're ok with basic website navigation, I'm sure
you'll be fine.
Good luck -
Andy
----- Original Message -----
From: Hazel & Kim Darvell
<mailto:darvell1181@xxxxxxxxxxxxxxx>
To: access u k <mailto:access-uk@xxxxxxxxxxxxx>
Sent: Thursday, March 03, 2011 1:04 PM
Subject: [access-uk] internet banking
Has anyone on the list been brave enough to use
internet banking?
We bank with H S B C but feel reluctant to use
the service, how screen reader friendly are these sites?
Are there capture text to contend with?
and finally we have no sighted help in house..
We use Jaws 11
Any opinions welcome.
Hazel
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