Jackie - thanks for sharing this experience.
When you said your son couldn't easily phone a free number to find out how
many mins etc he had left, is this to say that they don't provide this
kind
of service? -
Andy
----- Original Message -----
From: "Jackie Cairns" <cairnsplace@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, February 05, 2008 6:17 PM
Subject: [access-uk] Re: Phone contracts with O2
| Hi Andy
|
| My son took out one of the O2 30-day opt-out contracts last year, but
didn't
| like it and returned to O2 Pay-As-You-Go. With the contract, he could
have
| 500 free texts per month and 600 free minutes. But they messed up his
| billing date, which I had to sort out as I was the account holder since
he
| is still under 18. Then he couldn't easily phone a free number to find
out
| how many texts or minutes he had remaining as he could do with his
top-up
| service. He got so fed up, and frankly so did I, that he terminated the
| contract and went back to what he had before with the same company.
|
| I'm not alone in saying O2 aren't the most helpful in-store network
either,
| which always counts for a lot with me when people are assistive and
| friendly.
|
| You might have better luck though, but I personally don't like O2
Customer
| Services. Sorry to sound negative, but they aren't my favourite network
by
| a long way.
|
| Jackie
|
| Email: cairnsplace@xxxxxxx
| Skype Name: Cairnsplace
| ----- Original Message -----
| From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Tuesday, February 05, 2008 5:59 PM
| Subject: [access-uk] Phone contracts with O2
|
|
| > Hi all
| >
| > O2 seem to be the only provider offering the N82 on contract. Have
people
| > on
| > here good or bad experiences with this provider?
| >
| > I think Chris Hallsworth is with them and experienced internet access
| > restriction issues.
| >
| > I want to be able to access my email, use Wayfinder Access, and brows
the
| > web, will O2 let me do this, or do they have restrictions limiting
users
| > to
| > their own GPRS. I'm not fully sure of the difference between GPRS as a
| > means
| > of web access, and internet access as a connection point, so I hope
| > somebody
| > can answer these questions, and help me understand the GPRS VS
internet
| > access.
| >
| > Thanks -
| >
| > Andy
| >
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