[access-uk] Re: CD/DVD drive

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 18 Feb 2009 10:38:13 -0000

I would like to do a system restore on my Windows XP Pro computer.  Can someone 
tell me the exact procedure step by step please?  Many thanks.

Eleanor
  ----- Original Message -----
  From: George Bell
  To: access-uk@xxxxxxxxxxxxx
  Sent: Wednesday, February 18, 2009 10:22 AM
  Subject: [access-uk] Re: CD/DVD drive


  System Restore is an integral part of the Windows Operating System.  You will 
not be asked to pay a single solitary penny.



  George.



  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Barbara Wilson
  Sent: 18 February 2009 09:03
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: CD/DVD drive



  Firstly Roger, System Restore hasn't worked on the PC for quite a while. 
Never been able to fix it and it's not worth paying to have someone do this. I 
don't really want to run the software as I'm pretty sure like most free 
software it will go so far and then ask me to pay to complete the process. I'm 
only assuming it must be the drivers, so not really sure what to do.



  Thanks for your reply.



  Barbara



  Barbara Wilson
  M: 07285685682
  E: barkingbabs@xxxxxxxxxxxxxxx
  IM: creativeeyes@xxxxxxxxxxxxx

    ----- Original Message -----

    From: roger south

    To: access-uk@xxxxxxxxxxxxx

    Sent: Wednesday, February 18, 2009 8:37 AM

    Subject: [access-uk] Re: CD/DVD drive



    Hi Barbara



    Not managed to fall into this one, yet! Two thoughts come quickly to mind. 
Is it too easy to do a System Restore? Why not run the software you found on 
the net to look for any missing drivers. At least you'd then hopefully know 
what is missing and be able to narrow the search down for getting a replacement.



    Roger

      ----- Original Message -----

      From: Barbara Wilson

      To: Access-UK

      Sent: Wednesday, February 18, 2009 8:04 AM

      Subject: [access-uk] CD/DVD drive



      Well I have finally sorted most of the problems for the PC I moved 
downstairs and hooked up to the telly. Got the correct cables and managed to 
download the wireless adapter software from the Internet on my own PC. However, 
I still can't get the CD/DVD drive to work. I am not sure when it stopped 
working, but I removed a lot of unnecessary software from the PC last weekend 
and think I must have removed something I shouldn't have. I've looked under 
hardware and the drive is showing up and enabled. When I click on Trouble 
Shooting it tells me it can not open the help and support files as something is 
missing. I get the same message when I click on Help and Support on the Start 
Menu, so guess I did delete something essential by mistake. I've tried 
searching on Google for the correct drivers, but the only results I keep 
getting are for some software to check your computer to see if all drivers are 
up to date.



      Can anyone help on this one?



      Barbara




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