I would like to do a system restore on my Windows XP Pro computer. Can someone tell me the exact procedure step by step please? Many thanks. Eleanor ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, February 18, 2009 10:22 AM Subject: [access-uk] Re: CD/DVD drive System Restore is an integral part of the Windows Operating System. You will not be asked to pay a single solitary penny. George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: 18 February 2009 09:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: CD/DVD drive Firstly Roger, System Restore hasn't worked on the PC for quite a while. Never been able to fix it and it's not worth paying to have someone do this. I don't really want to run the software as I'm pretty sure like most free software it will go so far and then ask me to pay to complete the process. I'm only assuming it must be the drivers, so not really sure what to do. Thanks for your reply. Barbara Barbara Wilson M: 07285685682 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx ----- Original Message ----- From: roger south To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, February 18, 2009 8:37 AM Subject: [access-uk] Re: CD/DVD drive Hi Barbara Not managed to fall into this one, yet! Two thoughts come quickly to mind. Is it too easy to do a System Restore? Why not run the software you found on the net to look for any missing drivers. At least you'd then hopefully know what is missing and be able to narrow the search down for getting a replacement. Roger ----- Original Message ----- From: Barbara Wilson To: Access-UK Sent: Wednesday, February 18, 2009 8:04 AM Subject: [access-uk] CD/DVD drive Well I have finally sorted most of the problems for the PC I moved downstairs and hooked up to the telly. Got the correct cables and managed to download the wireless adapter software from the Internet on my own PC. However, I still can't get the CD/DVD drive to work. I am not sure when it stopped working, but I removed a lot of unnecessary software from the PC last weekend and think I must have removed something I shouldn't have. I've looked under hardware and the drive is showing up and enabled. When I click on Trouble Shooting it tells me it can not open the help and support files as something is missing. I get the same message when I click on Help and Support on the Start Menu, so guess I did delete something essential by mistake. I've tried searching on Google for the correct drivers, but the only results I keep getting are for some software to check your computer to see if all drivers are up to date. Can anyone help on this one? Barbara -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1277 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message