Haven't read this topic before. I suppose that system restore is turned
on?
Richard
Richard Godfrey-McKay
Tel: (01738) 445 880
Mobile: 07791-452593
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Barbara Wilson
Sent: 18 February 2009 12:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: CD/DVD drive
Hi John
Tried this and still no joy. I am getting the same message as before when
I
go to add new hardware and try to reinstall. It is saying a help and
support
system service can not run. It tells me to go to start menu and click on
help and support. When I do this it again tells me a help and support
system
service could not be found and tells me to click on help and support in
the
start menu-which is what I am trying to do! So it seems that some help and
support files have either got corrupted or removed. Anyone any ideas what
to
do next?
Barbara Wilson
M: 07285685682
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 18, 2009 9:41 AM
Subject: [access-uk] Re: CD/DVD drive
Hi Barbara, if I'm understanding you right the drive is showing up in
device manager. Something you could try, which I've known sometimes to do
the trick in cases like this is to uninstall the drive in device manager.
Highlight the drive and uninstall will be on the context menu.. Click ok
and then reboot. With any luck windows will reinstall it. Give it a spin
and let me know what happens.
John.
----- Original Message -----
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 18, 2009 9:03 AM
Subject: [access-uk] Re: CD/DVD drive
Yes, no joy.
Barbara
Barbara Wilson
M: 07285685682
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: "Mark Threadgold" <m.j.threadgold@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 18, 2009 8:40 AM
Subject: [access-uk] Re: CD/DVD drive
Barbara ,
Have you tried running the add new hardware wizard to see if windows
finds
the drive itself and reinstalls it?
Mark Threadgold
Of all the things I have ever lost, The one I miss most is my mind...
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