[access-uk] Re: CD/DVD drive
- From: "roger south" <roger.south@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 18 Feb 2009 08:37:52 -0000
Hi Barbara
Not managed to fall into this one, yet! Two thoughts come quickly to mind. Is
it too easy to do a System Restore? Why not run the software you found on the
net to look for any missing drivers. At least you'd then hopefully know what is
missing and be able to narrow the search down for getting a replacement.
Roger
----- Original Message -----
From: Barbara Wilson
To: Access-UK
Sent: Wednesday, February 18, 2009 8:04 AM
Subject: [access-uk] CD/DVD drive
Well I have finally sorted most of the problems for the PC I moved downstairs
and hooked up to the telly. Got the correct cables and managed to download the
wireless adapter software from the Internet on my own PC. However, I still
can't get the CD/DVD drive to work. I am not sure when it stopped working, but
I removed a lot of unnecessary software from the PC last weekend and think I
must have removed something I shouldn't have. I've looked under hardware and
the drive is showing up and enabled. When I click on Trouble Shooting it tells
me it can not open the help and support files as something is missing. I get
the same message when I click on Help and Support on the Start Menu, so guess I
did delete something essential by mistake. I've tried searching on Google for
the correct drivers, but the only results I keep getting are for some software
to check your computer to see if all drivers are up to date.
Can anyone help on this one?
Barbara
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