I guess you wouldn't know derek As you can't use a phone Sent from my iPhone > On Jul 20, 2014, at 13:23, "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx> > wrote: > > Hi Ibrahim. > Maybe a case you get what you pay for! > > Regards, Derek > > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of Ibrahim Gucukoglu > Sent: Sunday, July 20, 2014 1:15 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: [Bulk] A BT Email query > > Hi Janet. > > I used to be with Plusnet, they may be fast, they may be good value > for > money, but if you can get through to someone on their 0800 number > within > half an hour then you're very lucky. They're supposed to have 2 call > centres, but they must be so inundated with calls because I never > manage it. > Usually by the time I do get through, I've found a solution to the > problem I > was experiencing. A service provider can become too popular and then > their > standards will inevitably slip if they don't upsize to cope with the > surge > in demand. > > All the best, Ibrahim. > > -----Original Message----- > From: Janet Bell > Sent: Sunday, July 20, 2014 12:18 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: [Bulk] A BT Email query > > You are absolutely right John, but I don't know if you know that > plusnet are > a subsiduary of bt but a million times better. At least you can talk > to a > human being without going round in circles. > > -----Original Message----- > From: john gallagher > Sent: Sunday, July 20, 2014 11:51 AM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: [Bulk] A BT Email query > > hi there well bt to me are not bt any more how can they be when they > run it > from abroad. i use plusnet which i find is loads better trying to > atually > speak to a person from bt is terible at least plusnet customer supsort > is > done from up hear in yorkshire. > > ----- Original Message ----- > From: Derek Hornby <derek.hornbyUk@xxxxxxxxxxxxxxx> > To: access-uk@xxxxxxxxxxxxx > Date: Sunday, 20 July 2014 11.07 am > Subject: [access-uk] Re: [Bulk] Re: A BT Email query > >> >> >> Ok so why are so many blind people still using BT >> what is the attrition? >> Derek >> >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of martin wilsher >> Sent: Sunday, July 20, 2014 10.46 AM >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: [Bulk] Re: A BT Email query >> >> The truth is, the webmail interface is bloody awful and always has >> been, at >> least for the last ten years imho. >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of >> Jackie Brown >> Sent: 20 July 2014 09.15 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: [Bulk] Re: A BT Email query >> >> Hi Sandra >> >> Not easy though is it? I find myself having to really grapple with >> the >> awkward way of moving items from the Spam folder to my Outlook > Inbox. >> It >> might sound petty and easy to achieve, but the website isn't for the >> faint-hearted. I think the upshot of this story is that BT doesn't >> like >> Email lists of this nature judging from the way they treat list > mail! >> (smile). >> >> >> Kind regards, >> >> Jackie Brown >> Twitter: @thebrownsplace >> Skype: Thejackmate >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of >> Whizza >> Sent: 19 July 2014 17.18 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [Bulk] [access-uk] Re: A BT Email query >> >> Hi Jackie, >> I've been away for a couple of days and have only just seen your >> e-mail >> about BT. Having read it, I went on to the website to check my spam >> folder >> and yes, you've guessed it, there were nearly 300 e-mails in my spam >> folder, >> >> over a hundred from this list. As I don't know which settings to >> change, >> I'll just have to check the spam folder regularly to see what's > there >> that's >> >> not supposed to be. Thanks for the heads up. >> >> Cheers, >> Sandra. >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq