[access-uk] Re: [Bulk] A BT Email query

  • From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 20 Jul 2014 13:15:13 +0100

Hi Janet.

I used to be with Plusnet, they may be fast, they may be good value for money, but if you can get through to someone on their 0800 number within half an hour then you're very lucky. They're supposed to have 2 call centres, but they must be so inundated with calls because I never manage it. Usually by the time I do get through, I've found a solution to the problem I was experiencing. A service provider can become too popular and then their standards will inevitably slip if they don't upsize to cope with the surge in demand.

All the best, Ibrahim.

-----Original Message----- From: Janet Bell
Sent: Sunday, July 20, 2014 12:18 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] A BT Email query

You are absolutely right John, but I don't know if you know that plusnet are
a subsiduary of bt but a million times better.  At least you can talk to a
human being without going round in circles.

-----Original Message----- From: john gallagher
Sent: Sunday, July 20, 2014 11:51 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] A BT Email query

hi there well bt to me are not bt any more how can they be when they run it
from abroad. i use plusnet which i find is loads better trying to atually
speak to a person from bt is terible at least plusnet customer supsort is
done from up hear in yorkshire.

----- Original Message -----
From: Derek Hornby <derek.hornbyUk@xxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Date: Sunday, 20 July 2014 11.07 am
Subject: [access-uk] Re: [Bulk] Re: A BT Email query



Ok so why  are so  many blind people still using BT
what is the  attrition?
Derek


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of martin wilsher
Sent: Sunday, July 20, 2014 10.46 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] Re: A BT Email query

The truth is, the webmail interface is bloody awful and always has
been, at
least for the last ten years imho.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Jackie Brown
Sent: 20 July 2014 09.15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] Re: A BT Email query

Hi Sandra

Not easy though is it?  I find myself having to really grapple with
the
awkward way of moving items from the Spam folder to my Outlook Inbox.
It
might sound petty and easy to achieve, but the website isn't for the
faint-hearted.  I think the upshot of this story is that BT doesn't
like
Email lists of this nature judging from the way they treat list mail!
(smile).


Kind regards,

Jackie Brown
Twitter: @thebrownsplace
Skype: Thejackmate

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Whizza
Sent: 19 July 2014 17.18
To: access-uk@xxxxxxxxxxxxx
Subject: [Bulk] [access-uk] Re: A BT Email query

Hi Jackie,
I've been away for a couple of days and have only just seen your
e-mail
about BT.  Having read it, I went on to the website to check my spam
folder
and yes, you've guessed it, there were nearly 300 e-mails in my spam
folder,

over a hundred from this list.  As I don't know which settings to
change,
I'll just have to check the spam folder regularly to see what's there
that's

not supposed to be.  Thanks for the heads up.

Cheers,
Sandra.

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