[access-uk] Re: [Bulk] A BT Email query
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 20 Jul 2014 13:23:53 +0100
Hi Ibrahim.
Maybe a case you get what you pay for!
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Ibrahim Gucukoglu
Sent: Sunday, July 20, 2014 1:15 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] A BT Email query
Hi Janet.
I used to be with Plusnet, they may be fast, they may be good value
for
money, but if you can get through to someone on their 0800 number
within
half an hour then you're very lucky. They're supposed to have 2 call
centres, but they must be so inundated with calls because I never
manage it.
Usually by the time I do get through, I've found a solution to the
problem I
was experiencing. A service provider can become too popular and then
their
standards will inevitably slip if they don't upsize to cope with the
surge
in demand.
All the best, Ibrahim.
-----Original Message-----
From: Janet Bell
Sent: Sunday, July 20, 2014 12:18 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] A BT Email query
You are absolutely right John, but I don't know if you know that
plusnet are
a subsiduary of bt but a million times better. At least you can talk
to a
human being without going round in circles.
-----Original Message-----
From: john gallagher
Sent: Sunday, July 20, 2014 11:51 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [Bulk] A BT Email query
hi there well bt to me are not bt any more how can they be when they
run it
from abroad. i use plusnet which i find is loads better trying to
atually
speak to a person from bt is terible at least plusnet customer supsort
is
done from up hear in yorkshire.
----- Original Message -----
From: Derek Hornby <derek.hornbyUk@xxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Date: Sunday, 20 July 2014 11.07 am
Subject: [access-uk] Re: [Bulk] Re: A BT Email query
>
>
> Ok so why are so many blind people still using BT
> what is the attrition?
> Derek
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of martin wilsher
> Sent: Sunday, July 20, 2014 10.46 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: [Bulk] Re: A BT Email query
>
> The truth is, the webmail interface is bloody awful and always has
> been, at
> least for the last ten years imho.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of
> Jackie Brown
> Sent: 20 July 2014 09.15
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: [Bulk] Re: A BT Email query
>
> Hi Sandra
>
> Not easy though is it? I find myself having to really grapple with
> the
> awkward way of moving items from the Spam folder to my Outlook
Inbox.
> It
> might sound petty and easy to achieve, but the website isn't for the
> faint-hearted. I think the upshot of this story is that BT doesn't
> like
> Email lists of this nature judging from the way they treat list
mail!
> (smile).
>
>
> Kind regards,
>
> Jackie Brown
> Twitter: @thebrownsplace
> Skype: Thejackmate
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of
> Whizza
> Sent: 19 July 2014 17.18
> To: access-uk@xxxxxxxxxxxxx
> Subject: [Bulk] [access-uk] Re: A BT Email query
>
> Hi Jackie,
> I've been away for a couple of days and have only just seen your
> e-mail
> about BT. Having read it, I went on to the website to check my spam
> folder
> and yes, you've guessed it, there were nearly 300 e-mails in my spam
> folder,
>
> over a hundred from this list. As I don't know which settings to
> change,
> I'll just have to check the spam folder regularly to see what's
there
> that's
>
> not supposed to be. Thanks for the heads up.
>
> Cheers,
> Sandra.
>
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