hi Eleanor and ladsthanks for the offer of a tech support Eleanor but i think i would be waisting valuable time for others who need it more than me. i also have a girlfriend and other friends near by who have full sighted assistance if i need it. but thanks again for the suggestion. and to answer your question Paul i uninstalled ie9 because the same problem was happening with it and i remember you saying a while back that ie 9 was known for its problems with jaws.i will do a full scan of the computer now a and see if anything comes up but i dont think so. i did a quick scan and nothing turned up already. i was also on to eircom today and they could not help me all i did was reset the modem and nothing. the funny thing here as well Paul and floor is that on my girlfriends computer yahoo.ie is not working either. I will keep fighting on and see if i can come up with anything else. Paul if anytime you want to go tandem you just let me know but i will let you know i have not done this before. many thanks to all.
regards Vincent -------------------------------------------------- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> Sent: Monday, April 23, 2012 3:25 PM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems again
That is excellent Paul and Garry. -original message- Subject: [vip_students] Re: web page problems again From: "Support At NCBI" <support@xxxxxxx> Date: 23/04/2012 3:11 pm That would be no problem Eleanor but I know Vincent is quite tech savvy himself and might prefer to use all this as a learning experiencefrustrating as it is but sure there is no problem in having a trainer visithim. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 23 April 2012 14:03 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: web page problems again Paul How about an NCBI trainer going out to Vincent. I appreciate this is entirely up to Vincent but I can't help thinking that sighted assistancehere could be beneficial not that all you guys aren't doing a brilliant jobwith advice and support. Eleanor ----- Original Message ----- From: "Support At NCBI" <support@xxxxxxx> To: <vip_students@xxxxxxxxxxxxx> Sent: Monday, April 23, 2012 1:39 PM Subject: [vip_students] Re: web page problems againHi Vincent, Flor has a point, why did you remove IE9, were you having problems with it.I think there must be more wide ranging problems on your computer Vincent,such as maybe spyware, viruses etc, make sure that you give your computer a good going over and also check all your broadband settings to ensure they are correct. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack Sent: 23 April 2012 10:52 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: web page problems againhi flor thanks for your help once again but still no luck. in windows 7 itdoes not give an option for no add on's it does have manage add on's which i did some playing around in here and still nothing. and there is no added on toolbars. something i did notice but dont know if its relevant or not is when the page is loading up the percentages stop. if i arrow up or down it brings up a list of web sites visited but these sites are ones i visited a long time ago well about 4 weeks ago. how is this even though i have deleted my history on a few occasions regards Vincent -------------------------------------------------- From: "Flor Lynch" <florlync@xxxxxx> Sent: Sunday, April 22, 2012 10:24 PM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems againVincent, Here are some further ideas that may assist. Either in the file menu or inthe tools menu of IE - alt-t - you will find Internet Explorer, no add-ons. Press enter on that, do some Web browsing now, and see if you still have the same problems. the toolbars submenu in the Internet Explorer view submenu. Some of them may be enabled, others disabled. You want to disable any non-internet Explorer toolbars, which you may do in the tools menu by locating them in the toolbars there, pressing enter on one, and then tabbing over to disable and pressing enter. (You can then remove disabled toolbars from your computer, if they're not associated with running programs.----- Original Message ----- From: "Vincent stack" <vts@xxxxxxxxxx>To: <vip_students@xxxxxxxxxxxxx> Sent: Sunday, April 22, 2012 4:23 PM Subject: [vip_students] Re: web page problems againhi Paul just tried the guidedogs.org.uk again and the same but if i press insertand b it calls out guidedogs uk and starts calling out some stuff likecompetition Philips TV and Cassidy travel, my account bing. i have heardthis stuff a few times on my computer but dont know where its comingfrom. is this bing something to do with it, is bing something to do withtoolbars or something. i have checked for toolbars installed but dont seeany? regards Vincent --------------------------------------------------From: "Vincent stack" <vts@xxxxxxxxxx>Sent: Sunday, April 22, 2012 4:10 PM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems againhi Paul ok uninstalled avast and installed Microsoft security essentials. and still the same i then uninstalled super anti spyware just to see if thatdone any thing and nothing still the same. what's happening is i go to say www.yahoo.ie and it starts loading up slowly say 1% 7%, 20 Vincent -------------------------------------------------- From: "Support At NCBI" <support@xxxxxxx> Sent: Sunday, April 22, 2012 12:47 PM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems againHi Vincent, You can download Security Essentials direct from the link below; http://ninite.com/essentials/ninite.exe%, 33%, and stops counting up but if i press the arrow up or down it starts calling out other websites i was on as if back in the address bar. i dont know what's goingon here.regardsPaul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack Sent: 22 April 2012 11:49 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: web page problems again hi Paul i will try that so but whats the story with Microsoft Security Essentials. am i write in saying its on my system all ready ordo i have to load it on. many thanks. regards Vincent -------------------------------------------------- From: "Support At NCBI" <support@xxxxxxx> Sent: Sunday, April 22, 2012 11:42 AM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems againHi Vincent, You mentioned avast there, if it's the latest Avast 7 which comes in uninvited then I think you should remove it in favour of using Microsoft Security Essentials instead. Avast 7 for the most part is no longer all thataccessible. Some folk say they can make it accessible by removing the"selfhealing module" that is built into Avast but it doesn't go far enoughto give easy accessibility. Also it puts an "Add-in" into IE and this could be what is happening on your system so again I would suggest removing Avast. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stackSent: 21 April 2012 20:35 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: web page problems again hi Paul just done that and no luck. also just discovered on my girlfriends computer that yahoo. ie is not working same problem and when i tried yahoo.ie on my computer its the exact same. this must be a security setting or an eircom problem. or super anti spyware or avast? will i ring eircom or can you advise anymore. many thanks. regards Vincent -------------------------------------------------- From: "Support At NCBI" <support@xxxxxxx> Sent: Saturday, April 21, 2012 11:47 AM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems againHi Vincent, Try this; 1. Go into control panel. 2. Go into Internet Options. 3. Use keys, "Control + Tab" to jump down to the "Advanced page". 4. Tab over about 3 or 4 times to the "Reset button" and press the spacebar. You will be asked if you are sure you want to go ahead with this as it involves resetting your entire IE settings back to factory defaults so to speak so answer "Yes or OK". Note: It will also ask if you wish to remove your personal settings to which you also answer "Yes or OK", if it's a checkbox just check it whichever applies. Once it has completed choose close or OK to finish off then try loading up IE again and for the first time you will have to go through setting up IE8 from scratch so be prepared for that, its not a big deal but just so you'll know it has to be done. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack Sent: 20 April 2012 22:32 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: web page problems again hello flor and paul have checked and done both of these and still the same. no difference. dont know lads thanks any other suggestions welcome Vincent -------------------------------------------------- From: "Support At NCBI" <support@xxxxxxx> Sent: Friday, April 20, 2012 9:14 PM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: web page problems againHi Vincent,Make sure that you also go into control panel then internet optionsand delete temp files such as history and other things then go to ok and close out of control panel. Now try reloading the pages again. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack Sent: 20 April 2012 13:10 To: vip students Subject: [vip_students] web page problems again hello folks sorry again for asking these stupid web page problems. but they seemto be annoying me alot recently. the problem now is when i press ona link to open it up it shows the link is open and the click sounds that its opening but i am still on the same page. and wont allow me to press on any other links until i press the back button as if toreload the last page even though im still on it. how do i fix theseproblem. and is there any tutorial to set internet options for windows 7 for jaws users. jaws 12 and internet explorer 8. many thanks. regards Vincent -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 10148 of my spam emails to date. 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