[vip_students] Re: web page problems again

Paul
How about an NCBI trainer going out to Vincent. I appreciate this is entirely up to Vincent but I can't help thinking that sighted assistance here could be beneficial not that all you guys aren't doing a brilliant job with advice and support.

Eleanor
----- Original Message ----- From: "Support At NCBI" <support@xxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Monday, April 23, 2012 1:39 PM
Subject: [vip_students] Re: web page problems again


Hi Vincent,

Flor has a point, why did you remove IE9, were you having problems with it.
I think there must be more wide ranging problems on your computer Vincent,
such as maybe spyware, viruses etc, make sure that you give your computer a
good going over and also check all your broadband settings to ensure they
are correct.

Paul.


-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack
Sent: 23 April 2012 10:52
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: web page problems again

hi flor thanks for your help once again but still no luck. in windows 7 it
does not give an option for no add on's
it does have manage add on's which i did some playing around in here and
still nothing. and there is no added on toolbars. something i did notice but

dont know if its relevant or not is when the page is loading up the
percentages stop. if i arrow up or down it brings up a list of web sites
visited but these sites are ones i visited a long time ago well about 4
weeks ago. how is this even though i have deleted my history on a few
occasions


regards
Vincent

--------------------------------------------------
From: "Flor Lynch" <florlync@xxxxxx>
Sent: Sunday, April 22, 2012 10:24 PM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: web page problems again

Vincent,

Here are some further ideas that may assist. Either in the file menu or in

the tools menu of IE - alt-t - you will find Internet Explorer, no
add-ons. Press enter on that, do some Web browsing now, and see if you
still have the same problems. the toolbars submenu in the Internet
Explorer view submenu. Some of them may be enabled, others disabled. You
want to disable any non-internet Explorer toolbars, which you may do in
the tools menu by locating them in the toolbars there, pressing enter on
one, and then tabbing over to disable and pressing enter. (You can then
remove disabled toolbars from your computer, if they're not associated
with running programs.

----- Original Message ----- From: "Vincent stack" <vts@xxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Sunday, April 22, 2012 4:23 PM
Subject: [vip_students] Re: web page problems again


hi Paul

just tried the guidedogs.org.uk again and the same but if i press insert

and b it calls out guidedogs uk and starts calling out some stuff like
competition Philips TV and Cassidy travel, my account bing. i have heard
this stuff a few times on my computer but dont know where its coming
from. is this bing something to do with it, is bing something to do with
toolbars or something. i have checked for toolbars installed but dont see

any?

regards
Vincent

--------------------------------------------------
From: "Vincent stack" <vts@xxxxxxxxxx>
Sent: Sunday, April 22, 2012 4:10 PM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: web page problems again

hi Paul

ok uninstalled avast and installed Microsoft security essentials. and
still the same i then uninstalled super anti spyware just to see if that

done any thing and nothing still the same.
what's happening is i go to say www.yahoo.ie and it starts loading up
slowly say 1% 7%, 20
Vincent

--------------------------------------------------
From: "Support At NCBI" <support@xxxxxxx>
Sent: Sunday, April 22, 2012 12:47 PM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: web page problems again

Hi Vincent,

You can download Security Essentials direct from the link below;

http://ninite.com/essentials/ninite.exe%, 33%, and stops counting up
but if i press the arrow up or down it starts calling out other web
sites i was on as if back in the address bar. i dont know what's going
on here.

regards


Paul.
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack
Sent: 22 April 2012 11:49
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: web page problems again

hi Paul i will try that so but whats the story with Microsoft
Security Essentials. am i write in saying its on my system all ready or

do i

have to load it on. many thanks.

regards
Vincent

--------------------------------------------------
From: "Support At NCBI" <support@xxxxxxx>
Sent: Sunday, April 22, 2012 11:42 AM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: web page problems again

Hi Vincent,

You mentioned avast there, if it's the latest Avast 7 which comes in
uninvited then I think you should remove it in favour of using
Microsoft
Security Essentials instead. Avast 7 for the most part is no longer
all
that
accessible. Some folk say they can make it accessible by removing the
"self
healing module" that is built into Avast but it doesn't go far enough
to
give easy accessibility. Also it puts an "Add-in" into IE and this
could
be
what is happening on your system so again I would suggest removing
Avast.

Paul.


-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack
Sent: 21 April 2012 20:35
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: web page problems again

hi Paul

just done that and no luck.  also just discovered on my girlfriends
computer
that yahoo. ie is not working same problem and when i tried yahoo.ie
on my
computer its the exact same. this must be a security setting or an
eircom
problem. or super anti spyware or avast? will i ring eircom or can you
advise anymore. many thanks.

regards
Vincent

--------------------------------------------------
From: "Support At NCBI" <support@xxxxxxx>
Sent: Saturday, April 21, 2012 11:47 AM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: web page problems again

Hi Vincent,

Try this;

1. Go into control panel.
2. Go into Internet Options.
3. Use keys, "Control + Tab" to jump down to the "Advanced page".
4. Tab over about 3 or 4 times to the "Reset button" and press the
spacebar.
You will be asked if you are sure you want to go ahead with this as
it
involves resetting your entire IE settings back to factory defaults
so
to speak so answer "Yes or OK".
Note: It will also ask if you wish to remove your personal settings
to
which you also answer "Yes or OK", if it's a checkbox just check it
whichever applies.
Once it has completed choose close or OK to finish off then try
loading up IE again and for the first time you will have to go
through
setting up IE8 from scratch so be prepared for that, its not a big
deal but just so you'll know it has to be done.

Paul.


-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent stack
Sent: 20 April 2012 22:32
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: web page problems again

hello flor and paul

have checked and done both of these and still the same. no
difference.
dont
know lads thanks any other suggestions welcome


Vincent

--------------------------------------------------
From: "Support At NCBI" <support@xxxxxxx>
Sent: Friday, April 20, 2012 9:14 PM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: web page problems again

Hi Vincent,

Make sure that you also go into control panel then internet options
and delete temp files such as history and other things then go to ok
and close out of control panel. Now try reloading the pages again.

Paul.


-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Vincent
stack
Sent: 20 April 2012 13:10
To: vip students
Subject: [vip_students] web page problems again

hello folks

sorry again for asking these stupid web page problems.  but they
seem
to be annoying me alot recently. the problem now is when i press on
a
link to open it up it shows the link is open and the click sounds
that its opening but i am still on the same page. and wont allow me
to press on any other links until i press the back button as if to
reload the last page even though im still on it. how do i fix these
problem. and is there any tutorial to set internet options for
windows 7  for jaws users. jaws 12 and internet explorer 8.
many thanks.

regards
Vincent


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