The browser issues should not stop the client from launching when they save the ICA file to their desktop and then Double-click it from there. I have had them try this step and the same thing occurs, it does not even attempt to connect. On Dec 20, 2007 10:47 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote: > also Do not save encrypted pages is unchecked > > > On Dec 20, 2007 10:46 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote: > > > we did clear temp internet files, > > > > > > > > On Dec 20, 2007 10:39 AM, Bob Coffman - Info From Data Corp. > > <bcoffman@xxxxxxxxxxxxxxxx> > > wrote: > > > > > > Temporary Internet files folder is too large. Have the user try > > > clearing it. > > > > > > That causes the "ICA File Not Found" problem... > > > > > > > > > > > > > >