[THIN] Re: ica fails to launch

Remove the entire mslicense key (export first!) and reboot.

I've seen devices pull a bad license repeatedly and have the issues you're 
describing.  Removing and regenerating the hardware ID has resolved the issue 
for me in the past.

-Wes Dobry
(321) 843-5590

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Jason Patten
Sent: Thursday, December 20, 2007 2:30 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ica fails to launch

so far everything I have tried has failed.
1)Cleared Temp files
2) Re-installed ICA web client
3)cleared TScals
4) saved ICA file to desktop and tried launching from there
5) Ensured "do not save encrypted pages to disk is unchecked"



Guess next step is to try installing the full PN and see if it can launch the 
ICA file after that.

On Dec 20, 2007 2:22 PM, Jason Patten < 
jasoncitrix@xxxxxxxxx<mailto:jasoncitrix@xxxxxxxxx>> wrote:
We cleared the licenses as well and it still will not launch.
So far I have asked twice for them to email me the ica files and am waiting for 
the email to come in



On Dec 20, 2007 12:38 PM, Medeiros, Jim < 
Jim.Medeiros@xxxxxxxxxxxxxxxxx<mailto:Jim.Medeiros@xxxxxxxxxxxxxxxxx>> wrote:

I have had the same problem before and deleting the 
HKLM\Software\Microsoft\MSLicensing\Store\LicenseXXXX key did the trick (XXXX 
usually equals 0000 but may have multiple keys.  Remove all the LicenseXXXX 
keys).



Try to launch the file again.



Thank you,



Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

________________________________

From: thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx> 
[mailto:thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx>] On Behalf 
Of Anthony_Baldwin@xxxxxxxxx<mailto:Anthony_Baldwin@xxxxxxxxx>
Sent: Thursday, December 20, 2007 12:33 PM

To: thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>
Subject: [THIN] Re: ica fails to launch



Jason,

I've seen behavior like this if your using per device TS Cals and are out of TS 
Cals.

New users will be able to launch apps just fine with a temporary TS Cal, but 
once that expires they're done.

Try deleting the HKLM\Software\Microsoft\MSLicensing registry key (make a 
backup first, just in case).

I've also seen it where the user doesn't have enough rights to write the 
permanent TS Cal information to the MSLicensing key in the registry.

Tony


"Gardiner, Jeffrey (MED US)" 
<jeffrey.gardiner@xxxxxxxxxxx<mailto:jeffrey.gardiner@xxxxxxxxxxx>>
Sent by: thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx>

12/20/2007 12:10 PM

Please respond to
thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>



To


<thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>>


cc





Subject


[THIN] Re: ica fails to launch













If that doesn't work, have the user install Program Neighborhood (just as a 
test).  That way the client can be started manually and it may uncover an issue.

You can also have the user try the Java client (if you're using one of the 
newer NFuse versions it can be a option under the user's control).

If you can have the user crank up NetMeeting you may be able to remotely 
control the PC and run FILEMON to see what's really happening.

________________________________

From: thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx> 
[mailto:thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx>] On Behalf 
Of Jason Patten
Sent: Thursday, December 20, 2007 5:03 PM
To: thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>
Subject: [THIN] Re: ica fails to launch

I will give this a try. I have not had the issue on my PC so far.  I will do 
some more testing.


On Dec 20, 2007 11:47 AM, Pfeifer, Bruce A LCS:EX < 
Bruce.A.Pfeifer@xxxxxxxxx<mailto:Bruce.A.Pfeifer@xxxxxxxxx>> wrote:
There is a problem with the 10.15 ICA client where the apps do not launch and 
no error is displayed (as you are experiencing) , or when the apps fail to 
launch Error 2306 pops up.
to verify if you are having the same issue, download the launch.ica then open 
it in notepad.  find the line   "RemoveICAFile=yes"  and change it to 
"RemoveICAFile=no" ..  double click the ICA file, if it launches you are likely 
experiencing this same problem
See Citrix forum tread 
http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=96513

A workaround is to change the client type to "embedded native" from "native" 
within the Web Interface.

________________________________

From: thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx> 
[mailto:thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On 
Behalf Of Jason Patten
Sent: Thu, December 20, 2007 8:21 AM

To: thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>
Subject: [THIN] Re: ica fails to launch

They are using version 10.1 of the Web client.
IE 6
Looks like Windows 2000 for this one client
My other 2 have windows XP
I just finished having them Uninstall and reinstall the 10.1 client cleanly.


On Dec 20, 2007 11:15 AM, Gardiner, Jeffrey (MED US) 
<jeffrey.gardiner@xxxxxxxxxxx<mailto:jeffrey.gardiner@xxxxxxxxxxx>> wrote:
Jason,

Which client are they using: PN, Agent, Web, Java, ...

________________________________

From: thin-bounce@xxxxxxxxxxxxx<mailto:thin-bounce@xxxxxxxxxxxxx> 
[mailto:thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On 
Behalf Of Jason Patten
Sent: Thursday, December 20, 2007 4:09 PM

To: thin@xxxxxxxxxxxxx<mailto:thin@xxxxxxxxxxxxx>
Subject: [THIN] Re: ica fails to launch

The  browser issues should not stop the client from launching when they save 
the ICA file to their desktop and then Double-click it from there.  I have had 
them try this step and the same thing occurs, it does not even attempt to 
connect.


On Dec 20, 2007 10:47 AM, Jason Patten 
<jasoncitrix@xxxxxxxxx<mailto:jasoncitrix@xxxxxxxxx>> wrote:
also Do not save encrypted pages is unchecked


On Dec 20, 2007 10:46 AM, Jason Patten <jasoncitrix@xxxxxxxxx 
<mailto:jasoncitrix@xxxxxxxxx> > wrote:
we did clear temp internet files,



On Dec 20, 2007 10:39 AM, Bob Coffman - Info From Data Corp. < 
bcoffman@xxxxxxxxxxxxxxxx<mailto:bcoffman@xxxxxxxxxxxxxxxx>> wrote:
 > Temporary Internet files folder is too large.  Have the user try clearing it.

That causes the "ICA File Not Found" problem...







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