[THIN] Re: ica fails to launch
- From: Anthony_Baldwin@xxxxxxxxx
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 20 Dec 2007 12:32:43 -0500
Jason,
I've seen behavior like this if your using per device TS Cals and are out
of TS Cals.
New users will be able to launch apps just fine with a temporary TS Cal,
but once that expires they're done.
Try deleting the HKLM\Software\Microsoft\MSLicensing registry key (make a
backup first, just in case).
I've also seen it where the user doesn't have enough rights to write the
permanent TS Cal information to the MSLicensing key in the registry.
Tony
"Gardiner, Jeffrey (MED US)" <jeffrey.gardiner@xxxxxxxxxxx>
Sent by: thin-bounce@xxxxxxxxxxxxx
12/20/2007 12:10 PM
Please respond to
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[THIN] Re: ica fails to launch
If that doesn't work, have the user install Program Neighborhood (just as
a test). That way the client can be started manually and it may uncover
an issue.
You can also have the user try the Java client (if you're using one of the
newer NFuse versions it can be a option under the user's control).
If you can have the user crank up NetMeeting you may be able to remotely
control the PC and run FILEMON to see what's really happening.
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Thursday, December 20, 2007 5:03 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ica fails to launch
I will give this a try. I have not had the issue on my PC so far. I will
do some more testing.
On Dec 20, 2007 11:47 AM, Pfeifer, Bruce A LCS:EX <
Bruce.A.Pfeifer@xxxxxxxxx> wrote:
There is a problem with the 10.15 ICA client where the apps do not launch
and no error is displayed (as you are experiencing) , or when the apps
fail to launch Error 2306 pops up.
to verify if you are having the same issue, download the launch.ica then
open it in notepad. find the line "RemoveICAFile=yes" and change it to
"RemoveICAFile=no" . double click the ICA file, if it launches you are
likely experiencing this same problem
See Citrix forum tread
http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=96513
A workaround is to change the client type to "embedded native" from
"native" within the Web Interface.
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Thu, December 20, 2007 8:21 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ica fails to launch
They are using version 10.1 of the Web client.
IE 6
Looks like Windows 2000 for this one client
My other 2 have windows XP
I just finished having them Uninstall and reinstall the 10.1 client
cleanly.
On Dec 20, 2007 11:15 AM, Gardiner, Jeffrey (MED US) <
jeffrey.gardiner@xxxxxxxxxxx> wrote:
Jason,
Which client are they using: PN, Agent, Web, Java, ...
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Thursday, December 20, 2007 4:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ica fails to launch
The browser issues should not stop the client from launching when they
save the ICA file to their desktop and then Double-click it from there. I
have had them try this step and the same thing occurs, it does not even
attempt to connect.
On Dec 20, 2007 10:47 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
also Do not save encrypted pages is unchecked
On Dec 20, 2007 10:46 AM, Jason Patten <jasoncitrix@xxxxxxxxx > wrote:
we did clear temp internet files,
On Dec 20, 2007 10:39 AM, Bob Coffman - Info From Data Corp. <
bcoffman@xxxxxxxxxxxxxxxx> wrote:
> Temporary Internet files folder is too large. Have the user try
clearing it.
That causes the "ICA File Not Found" problem...
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