[THIN] Re: ica fails to launch

If that doesn't work, have the user install Program Neighborhood (just
as a test).  That way the client can be started manually and it may
uncover an issue.  
 
You can also have the user try the Java client (if you're using one of
the newer NFuse versions it can be a option under the user's control).
 
If you can have the user crank up NetMeeting you may be able to remotely
control the PC and run FILEMON to see what's really happening.

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Thursday, December 20, 2007 5:03 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ica fails to launch


I will give this a try. I have not had the issue on my PC so far.  I
will do some more testing.



On Dec 20, 2007 11:47 AM, Pfeifer, Bruce A LCS:EX <
Bruce.A.Pfeifer@xxxxxxxxx <mailto:Bruce.A.Pfeifer@xxxxxxxxx> > wrote:


        There is a problem with the 10.15 ICA client where the apps do
not launch and no error is displayed (as you are experiencing) , or when
the apps fail to launch Error 2306 pops up.
        to verify if you are having the same issue, download the
launch.ica then open it in notepad.  find the line   "RemoveICAFile=yes"
and change it to "RemoveICAFile=no" .  double click the ICA file, if it
launches you are likely experiencing this same problem
        See Citrix forum tread
http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=96513
         
        A workaround is to change the client type to "embedded native"
from "native" within the Web Interface.

________________________________

        
        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten
        
        Sent: Thu, December 20, 2007 8:21 AM 

        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: ica fails to launch
        

        They are using version 10.1 of the Web client.
        IE 6
        Looks like Windows 2000 for this one client
        My other 2 have windows XP
        I just finished having them Uninstall and reinstall the 10.1
client cleanly.
        
        
        
        On Dec 20, 2007 11:15 AM, Gardiner, Jeffrey (MED US)
<jeffrey.gardiner@xxxxxxxxxxx> wrote:
        

                Jason,
                 
                Which client are they using: PN, Agent, Web, Java, ...

________________________________

                
                From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten
                
                Sent: Thursday, December 20, 2007 4:09 PM 

                To: thin@xxxxxxxxxxxxx
                Subject: [THIN] Re: ica fails to launch
                

                The  browser issues should not stop the client from
launching when they save the ICA file to their desktop and then
Double-click it from there.  I have had them try this step and the same
thing occurs, it does not even attempt to connect. 
                
                
                
                On Dec 20, 2007 10:47 AM, Jason Patten
<jasoncitrix@xxxxxxxxx> wrote:
                

                        also Do not save encrypted pages is unchecked 


                        On Dec 20, 2007 10:46 AM, Jason Patten
<jasoncitrix@xxxxxxxxx > wrote:
                        

                                we did clear temp internet files, 



                                On Dec 20, 2007 10:39 AM, Bob Coffman -
Info From Data Corp. < bcoffman@xxxxxxxxxxxxxxxx
<mailto:bcoffman@xxxxxxxxxxxxxxxx> > wrote:
                                

                                 > Temporary Internet files folder is
too large.  Have the user try clearing it. 
                                 
                                That causes the "ICA File Not Found"
problem...
                                 
                                
                                 




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