[THIN] Re: No route to Specified Subnet Address

  • From: "Parker, Dennis" <Dennis.Parker@xxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 29 Jul 2004 11:23:43 -0700

Many things could be going wrong here.  I'm going to shoot some
troubleshooting ideas at you as there really isn't enough information to
tell what the problem really is.
 
1.  Are the DEV and Production servers on the same subnet?  Can you ping
the IP address you believe you should be connecting to from the
workstation you are connecting from?
 
2.  Open a command prompt before clicking on the application icon and
prepare a 'netstat -n' command.  Click on the icon and quickly switch
back to the command prompt and execute the 'netstat -n' command.  See
what IP address you are attempting to connect to.  Make sure it is what
you expect to be connecting to.
 
3.  Do a trace route to the IP address?
 
4.  Probably not an issue, but make sure that CSG and/or translation of
the Citrix address isn't a problem.
 
If these don't help, shoot more info out and maybe we can help.
 
Dennis Parker, MCSE, CCA
Senior Systems Analyst
Fiserv EFT/CNS
4550 SW Macadam Ave, Ste 100
Portland, Or. 97239
Direct: 503-274-6785
Fax:    503-274-6619

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  _____  

From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] 
Sent: Thursday, July 29, 2004 10:27 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] No route to Specified Subnet Address



Using MPS 3.0 and trying to access an app through the WI.  When click
the icon, I get "No route to the specified subnet address"

 

I can successfully launch the app from my dev Citrix server, but not
production.  Accessing the WI is all local, not from outside of my
company.  I've read many articles on google but they all seem to talk
about the problem when accessing the server from the outside.

 

The dev and prod WI settings are configured identically.

 

Anyone offer me any help here?

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