[THIN] Re: No route to Specified Subnet Address

  • From: "Gunn, Jeff" <Jeff.Gunn@xxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 29 Jul 2004 15:10:44 -0400

I haven't used version 3.0 yet, so I'm not sure if this will work, but
with version 2.1 when I get an error like this, I right-click the app on
the web page and do a "save target as" - this will save out the .ICA
file so you can open it in Notepad and see if the address it's sending
you to is valid.
 
Also, if it's doing that annoying "launch.htm" thing where instead of
populating a valid ICA file, it's giving you an HTM file with error text
in it, you'll be able  to see the useless error text.  ;)
 
-Jeff


  _____  

        From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] 
        Sent: Thursday, July 29, 2004 3:04 PM
        To: 'thin@xxxxxxxxxxxxx'
        Subject: [THIN] Re: No route to Specified Subnet Address
        
        

        Thanks for the tips:

         

        I can ping the server just fine from my workstation which is
where I open the WI from.  The WI is the same server that is hosting the
application that I'm trying to open.  The application is not load
balanced - it's specifically on this server.

         

        What other information would be needed?

         

        -----Original Message-----
        From: Parker, Dennis [mailto:Dennis.Parker@xxxxxxxxxx] 
        Sent: Thursday, July 29, 2004 1:24 PM
        To: 'thin@xxxxxxxxxxxxx'
        Subject: [THIN] Re: No route to Specified Subnet Address

         

        Many things could be going wrong here.  I'm going to shoot some
troubleshooting ideas at you as there really isn't enough information to
tell what the problem really is.

         

        1.  Are the DEV and Production servers on the same subnet?  Can
you ping the IP address you believe you should be connecting to from the
workstation you are connecting from?

         

        2.  Open a command prompt before clicking on the application
icon and prepare a 'netstat -n' command.  Click on the icon and quickly
switch back to the command prompt and execute the 'netstat -n' command.
See what IP address you are attempting to connect to.  Make sure it is
what you expect to be connecting to.

         

        3.  Do a trace route to the IP address?

         

        4.  Probably not an issue, but make sure that CSG and/or
translation of the Citrix address isn't a problem.

         

        If these don't help, shoot more info out and maybe we can help.

         

        Dennis Parker, MCSE, CCA
        Senior Systems Analyst
        Fiserv EFT/CNS
        4550 SW Macadam Ave, Ste 100
        Portland, Or. 97239
        Direct: 503-274-6785
        Fax:    503-274-6619
        
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If you have received it in error, you are on notice of its status.
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assistance.

         

        
  _____  


        From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] 
        Sent: Thursday, July 29, 2004 10:27 AM
        To: 'thin@xxxxxxxxxxxxx'
        Subject: [THIN] No route to Specified Subnet Address

        Using MPS 3.0 and trying to access an app through the WI.  When
click the icon, I get "No route to the specified subnet address"

         

        I can successfully launch the app from my dev Citrix server, but
not production.  Accessing the WI is all local, not from outside of my
company.  I've read many articles on google but they all seem to talk
about the problem when accessing the server from the outside.

         

        The dev and prod WI settings are configured identically.

         

        Anyone offer me any help here?

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