[THIN] Re: No route to Specified Subnet Address

Hmmm, exclusion added but still no go

 

-----Original Message-----
From: Schill, Mark [mailto:Mark.Schill@xxxxxxxxxxxxx] 
Sent: Thursday, July 29, 2004 3:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: No route to Specified Subnet Address

 

When you launch the application the ICA client will attempt to use whatever
proxy settings you have set. When you do a ping, tracert, etc, it will not
use the proxy settings. We had an issue where the client would try and use
our corporate proxy server and would error out. We had to put an exclusion
for that address range in IE.

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Friese, Casey A.
Sent: Thursday, July 29, 2004 4:04 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: No route to Specified Subnet Address

 

We do use a proxy server, however, in my WI configuration settings I have
tried setting both no proxy and use the browser's configuration to no avail.


 

-----Original Message-----
From: Schill, Mark [mailto:Mark.Schill@xxxxxxxxxxxxx] 
Sent: Thursday, July 29, 2004 2:34 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: No route to Specified Subnet Address

 

Do you have any type of proxy server in your environment?

 

Mark E. Schill, CCA
BellSouth Technology Group

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Friese, Casey A.
Sent: Thursday, July 29, 2004 3:10 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: No route to Specified Subnet Address

 

Netstat output shows both port 80 and port 1494 connections to the correct
IP of the citrix server

 

-----Original Message-----
From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] 
Sent: Thursday, July 29, 2004 2:04 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: No route to Specified Subnet Address

 

Thanks for the tips:

 

I can ping the server just fine from my workstation which is where I open
the WI from.  The WI is the same server that is hosting the application that
I'm trying to open.  The application is not load balanced - it's
specifically on this server.

 

What other information would be needed?

 

-----Original Message-----
From: Parker, Dennis [mailto:Dennis.Parker@xxxxxxxxxx] 
Sent: Thursday, July 29, 2004 1:24 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: No route to Specified Subnet Address

 

Many things could be going wrong here.  I'm going to shoot some
troubleshooting ideas at you as there really isn't enough information to
tell what the problem really is.

 

1.  Are the DEV and Production servers on the same subnet?  Can you ping the
IP address you believe you should be connecting to from the workstation you
are connecting from?

 

2.  Open a command prompt before clicking on the application icon and
prepare a 'netstat -n' command.  Click on the icon and quickly switch back
to the command prompt and execute the 'netstat -n' command.  See what IP
address you are attempting to connect to.  Make sure it is what you expect
to be connecting to.

 

3.  Do a trace route to the IP address?

 

4.  Probably not an issue, but make sure that CSG and/or translation of the
Citrix address isn't a problem.

 

If these don't help, shoot more info out and maybe we can help.

 

Dennis Parker, MCSE, CCA
Senior Systems Analyst
Fiserv EFT/CNS
4550 SW Macadam Ave, Ste 100
Portland, Or. 97239
Direct: 503-274-6785
Fax:    503-274-6619

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Thank you for your cooperation.   Please contact me if you need assistance.

 

  _____  

From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] 
Sent: Thursday, July 29, 2004 10:27 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] No route to Specified Subnet Address

Using MPS 3.0 and trying to access an app through the WI.  When click the
icon, I get "No route to the specified subnet address"

 

I can successfully launch the app from my dev Citrix server, but not
production.  Accessing the WI is all local, not from outside of my company.
I've read many articles on google but they all seem to talk about the
problem when accessing the server from the outside.

 

The dev and prod WI settings are configured identically.

 

Anyone offer me any help here?

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