When you launch the application the ICA client will attempt to use whatever proxy settings you have set. When you do a ping, tracert, etc, it will not use the proxy settings. We had an issue where the client would try and use our corporate proxy server and would error out. We had to put an exclusion for that address range in IE. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Friese, Casey A. Sent: Thursday, July 29, 2004 4:04 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: No route to Specified Subnet Address We do use a proxy server, however, in my WI configuration settings I have tried setting both no proxy and use the browser's configuration to no avail. -----Original Message----- From: Schill, Mark [mailto:Mark.Schill@xxxxxxxxxxxxx] Sent: Thursday, July 29, 2004 2:34 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: No route to Specified Subnet Address Do you have any type of proxy server in your environment? Mark E. Schill, CCA BellSouth Technology Group _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Friese, Casey A. Sent: Thursday, July 29, 2004 3:10 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: No route to Specified Subnet Address Netstat output shows both port 80 and port 1494 connections to the correct IP of the citrix server -----Original Message----- From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] Sent: Thursday, July 29, 2004 2:04 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: No route to Specified Subnet Address Thanks for the tips: I can ping the server just fine from my workstation which is where I open the WI from. The WI is the same server that is hosting the application that I'm trying to open. The application is not load balanced - it's specifically on this server. What other information would be needed? -----Original Message----- From: Parker, Dennis [mailto:Dennis.Parker@xxxxxxxxxx] Sent: Thursday, July 29, 2004 1:24 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: No route to Specified Subnet Address Many things could be going wrong here. I'm going to shoot some troubleshooting ideas at you as there really isn't enough information to tell what the problem really is. 1. Are the DEV and Production servers on the same subnet? Can you ping the IP address you believe you should be connecting to from the workstation you are connecting from? 2. Open a command prompt before clicking on the application icon and prepare a 'netstat -n' command. Click on the icon and quickly switch back to the command prompt and execute the 'netstat -n' command. See what IP address you are attempting to connect to. Make sure it is what you expect to be connecting to. 3. Do a trace route to the IP address? 4. Probably not an issue, but make sure that CSG and/or translation of the Citrix address isn't a problem. If these don't help, shoot more info out and maybe we can help. Dennis Parker, MCSE, CCA Senior Systems Analyst Fiserv EFT/CNS 4550 SW Macadam Ave, Ste 100 Portland, Or. 97239 Direct: 503-274-6785 Fax: 503-274-6619 This e-mail is confidential and may well be legally privileged. If you have received it in error, you are on notice of its status. Please notify us immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. To do so could violate state and Federal privacy laws. Thank you for your cooperation. Please contact me if you need assistance. _____ From: Friese, Casey A. [mailto:CAFriese@xxxxxxxxxxxx] Sent: Thursday, July 29, 2004 10:27 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] No route to Specified Subnet Address Using MPS 3.0 and trying to access an app through the WI. When click the icon, I get "No route to the specified subnet address" I can successfully launch the app from my dev Citrix server, but not production. Accessing the WI is all local, not from outside of my company. I've read many articles on google but they all seem to talk about the problem when accessing the server from the outside. The dev and prod WI settings are configured identically. Anyone offer me any help here? ***** The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential, proprietary, and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from all computers. 117