[THIN] Re: 2003 TS Perf Problem - best way to 100% find it

  • From: "Jeff Durbin" <techlists@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 13 Jul 2004 18:36:08 +1200

Never heard of it, but believe me, if I had been able to give my customer a
free solution to his problem rather than recommending he spend $15,000, I
would have done it. 

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeremy Saunders
> Sent: Tuesday, 13 July 2004 3:52 p.m.
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: 2003 TS Perf Problem - best way to 100% find it
> 
> If it's just CPU usage you want to clamp, try using 
> ThreadMaster from here:
> http://threadmaster.tripod.com/
> 
> It's freeware, and it works well.
> 
> Although AppSense is a far superior product, you don't always 
> need to go down the "commercial product" path. It's expensive 
> and often difficult to justify to management.
> 
> Cheers,
> Jeremy.
> Logicalis Australia, a division of IBM
> 
> -----Original Message-----
> From: Jeff Durbin [mailto:techlists@xxxxxxxxxxxxx]
> Sent: Tuesday, 13 July 2004 11:33 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: 2003 TS Perf Problem - best way to 100% find it
> 
> I've used AppSense on production servers with good results. 
> Had a farm of 10 servers running Great Plains. When the users 
> would do a query and be presented the results (like a list of 
> names, I think it was), the CPU would peg at 100% until they 
> selected a user from the list or closed the query results 
> dialog. Great Plains had no interest in fixing it, so the 
> customer had to spend $15,000 to put AppSense Performance 
> Manager on all of his servers. Thanks, Great Plains. AppSense 
> did alleviate the symptoms, as advertised. 
> 
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Jameson
> > Sent: Tuesday, 13 July 2004 1:40 p.m.
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: 2003 TS Perf Problem - bestway to 100% find it
> > 
> > We tested RTScale about a month ago and it showed no improvements - 
> > actually when it did one of the later optimizations - it slowed the 
> > whole beast to a crawl where we had to do an emergency logout all 
> > users and pull RT off.
> > That was scary. 
> > 
> > I disabled HT about an hour ago, updated the BIOS and 
> removed the /3g 
> > switch.  Will see how it goes tomorrow when it starts being 
> used...but 
> > I have my doubts.
> > 
> > I will have one of my techs check out appsense tomorrow as well.
> > 
> > Ron
> > 
> > 
> > 
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew Rogers
> > Sent: Monday, July 12, 2004 10:43 AM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: 2003 TS Perf Problem - best way to 100% find it
> > 
> > with that much mem being taken up by the accounting app per user 
> > alone, it might be worthwhile looking into something like 
> AppSense? I 
> > seem to recall that (i think) Mr Ron Roggly ( :) ) posted 
> there was a 
> > util you could run on your server, you send it to them and 
> they tell 
> > you how much the program would help you - but I cant find 
> the url now 
> > :(
> > 
> > On the other hand, it could possibly be the hyperthreading, isnt it 
> > supposed to take quite a hard performance hit
> > (comparatively) if it guesses whats going on wrong?
> > 
> > (More straws please! :) )
> > 
> > Andrew
> > --o--
> > 
> > >>> rjameson@xxxxxxxxxxxxx 12/07/04 15:37:37 >>>
> > We have a new 2003 TS with under 50 users but we are having 
> a bit of a 
> > difficult time locating the source of the overall system 
> slowdowns.  
> > Is there a way to pinpoint the exact cause of a problem 
> slowdown?  The 
> > programs used on the TS are office 2003, QBooks and other 
> accounting 
> > programs (which is the bulk - each session consuming 
> 60-130mb for the 
> > accounting program @ each user).  From what we see, the network 
> > bandwidth is non-existent, drive speed/access is low but the CPU 
> > spikes randomly on this dual xeon 3ghz on a dell PE6650.
> > RAM is 3g, hyperthread enabled, RAID 1/5, all data on 
> server and apps 
> > loaded on TS.
> >  
> > We are just about to contact a third party to pin this down 
> or MS PSS 
> > for I feel me are missing something here - just not sure 
> what.  We are 
> > running the MS service perf advisor now to see if we see anything.  
> > One of our techs did check the PTE and recently added the 
> /3g switch 
> > for checking if it helps.
> >  
> >  
> > Ron
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> proven technical expertise, proprietary software and best 
> practices, EOL provides custom-tailored solutions for each 
> client's mission and specific goals.
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********************************************************
This weeks sponsor Emergent Online Thinssentials Utilities
Using the latest software, hardware, networking technologies, proven technical 
expertise, proprietary software and best practices, EOL provides 
custom-tailored solutions for each client?s mission and specific goals.
http://www.go-eol.com
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
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