[THIN] Re: 2003 TS Perf Problem - best way to 100% find it
- From: "Jeff Durbin" <techlists@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 13 Jul 2004 15:32:36 +1200
I've used AppSense on production servers with good results. Had a farm of 10
servers running Great Plains. When the users would do a query and be
presented the results (like a list of names, I think it was), the CPU would
peg at 100% until they selected a user from the list or closed the query
results dialog. Great Plains had no interest in fixing it, so the customer
had to spend $15,000 to put AppSense Performance Manager on all of his
servers. Thanks, Great Plains. AppSense did alleviate the symptoms, as
advertised.
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Jameson
> Sent: Tuesday, 13 July 2004 1:40 p.m.
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: 2003 TS Perf Problem - best way to 100% find it
>
> We tested RTScale about a month ago and it showed no
> improvements - actually when it did one of the later
> optimizations - it slowed the whole beast to a crawl where we
> had to do an emergency logout all users and pull RT off.
> That was scary.
>
> I disabled HT about an hour ago, updated the BIOS and removed
> the /3g switch. Will see how it goes tomorrow when it starts
> being used...but I have my doubts.
>
> I will have one of my techs check out appsense tomorrow as well.
>
> Ron
>
>
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew Rogers
> Sent: Monday, July 12, 2004 10:43 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: 2003 TS Perf Problem - best way to 100% find it
>
> with that much mem being taken up by the accounting app per
> user alone, it might be worthwhile looking into something
> like AppSense? I seem to recall that (i think) Mr Ron Roggly
> ( :) ) posted there was a util you could run on your server,
> you send it to them and they tell you how much the program
> would help you - but I cant find the url now :(
>
> On the other hand, it could possibly be the hyperthreading,
> isnt it supposed to take quite a hard performance hit
> (comparatively) if it guesses whats going on wrong?
>
> (More straws please! :) )
>
> Andrew
> --o--
>
> >>> rjameson@xxxxxxxxxxxxx 12/07/04 15:37:37 >>>
> We have a new 2003 TS with under 50 users but we are having a
> bit of a difficult time locating the source of the overall
> system slowdowns. Is there a way to pinpoint the exact cause
> of a problem slowdown? The programs used on the TS are
> office 2003, QBooks and other accounting programs (which is
> the bulk - each session consuming 60-130mb for the accounting
> program @ each user). From what we see, the network
> bandwidth is non-existent, drive speed/access is low but the
> CPU spikes randomly on this dual xeon 3ghz on a dell PE6650.
> RAM is 3g, hyperthread enabled, RAID 1/5, all data on server
> and apps loaded on TS.
>
> We are just about to contact a third party to pin this down
> or MS PSS for I feel me are missing something here - just not
> sure what. We are running the MS service perf advisor now to
> see if we see anything. One of our techs did check the PTE
> and recently added the /3g switch for checking if it helps.
>
>
> Ron
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> practices, EOL provides custom-tailored solutions for each
> client's mission and specific goals.
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> Using the latest software, hardware, networking technologies,
> proven technical expertise, proprietary software and best
> practices, EOL provides custom-tailored solutions for each
> clients mission and specific goals.
> http://www.go-eol.com
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Using the latest software, hardware, networking technologies, proven technical
expertise, proprietary software and best practices, EOL provides
custom-tailored solutions for each client?s mission and specific goals.
http://www.go-eol.com
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