[TCUG] Audible Signals
- From: Tim Clark <Tim.Clark@xxxxxxxxxxxxxxxxxxx>
- To: "tcug, forum" <tcug@xxxxxxxxxxxxx>
- Date: Mon, 14 Jan 2008 16:02:50 +0000
We have a Puffin crossing sited close to the doorway of a House of Fraser
department store. We have discovered that the doorway security system alarm
sounds similar to the crossing's audible signal. Although this doesn't operate
frequently one of our staff has witnessed pedestrians setting off to cross
against a red signal when it sounded.
I have spoken with the Store Manager who informs me that this is their standard
countywide system and that the tone cannot be altered. The volume has been set
to suit their needs but would be heard from the crossing at any volume. She
could offer no solutions but was concerned about the possiblity of claims of
liability against the store if there were an accident.
Has anyone experience of a similar problem, if so what steps did you take and
did you consider the legal and safety aspects? We are considering adding "cross
with green figure" signing.
T Clark
Senior Engineer
Lincolnshire County Council
City Hall
Beaumont Fee
Lincoln
LN1 1DN
Trafficsignals@xxxxxxxxxxxxxxxxxxx<mailto:Trafficsignals@xxxxxxxxxxxxxxxxxxx>
Customer Service Centre: (01522) 782070
If you are unhappy with any aspect of the service we have provided and wish to
register a formal complaint, please telephone to request a copy of the County
Council's leaflet How to Complain. Alternatively this information can be found
on the County Council's website at www.lincolnshire.gov.uk
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