Tim We had a similar problem in Nottingham so time ago (at Dixons) - they claimed that they couldn't change it but when we played up the road safety/claims/blood on hands /national standard/ blind people etc issues = and they suddenly found they could change it after all. Richard Berry =20 =20 =20 =20 =20 -----Original Message----- From: tcug-bounce@xxxxxxxxxxxxx [mailto:tcug-bounce@xxxxxxxxxxxxx] On = Behalf Of Tim Clark Sent: 14 January 2008 16:03 To: tcug, forum Subject: [TCUG] Audible Signals We have a Puffin crossing sited close to the doorway of a House of = Fraser department store. We have discovered that the doorway security system = alarm sounds similar to the crossing's audible signal. Although this doesn't operate frequently one of our staff has witnessed pedestrians setting = off to cross against a red signal when it sounded. I have spoken with the Store Manager who informs me that this is their standard countywide system and that the tone cannot be altered. The = volume has been set to suit their needs but would be heard from the crossing at = any volume. She could offer no solutions but was concerned about the = possiblity of claims of liability against the store if there were an accident. Has anyone experience of a similar problem, if so what steps did you = take and did you consider the legal and safety aspects? We are considering = adding "cross with green figure" signing. T Clark Senior Engineer Lincolnshire County Council City Hall Beaumont Fee Lincoln LN1 1DN Trafficsignals@xxxxxxxxxxxxxxxxxxx<mailto:Trafficsignals@xxxxxxxxxxxxxxxx= .uk > Customer Service Centre: (01522) 782070 If you are unhappy with any aspect of the service we have provided and = wish to register a formal complaint, please telephone to request a copy of = the County Council's leaflet How to Complain. Alternatively this information = can be found on the County Council's website at www.lincolnshire.gov.uk Note: We are a Microsoft Office site. Our base version is Office 2000. Please make sure that files you send can be read in this format. Any form of reproduction, dissemination, copying, disclosure, = modification, distribution and/or publication of this e-mail is strictly prohibited = unless expressly authorised by the sender. The information contained in this message is intended for the named recipients only. It may contain privileged and confidential information = and if you are not the addressee or the person responsible for delivering = this to the addressee, you may not copy, distribute or take action in = reliance on it. If you have received this message in error, please notify the sender(s) immediately by telephone. Please also destroy and delete as = soon as possible the message from your computer. *************************************************************************= *** ******************* *************************************************************************= *** ******************* ----------------------------------------------------------- A message from the TCUG mailing list. For information about the list visit //www.freelists.org/webpage/tcug No virus found in this incoming message. Checked by AVG Free Edition.=20 Version: 7.5.516 / Virus Database: 269.19.2/1223 - Release Date: = 13/01/2008 20:23 No virus found in this outgoing message. Checked by AVG Free Edition.=20 Version: 7.5.516 / Virus Database: 269.19.2/1223 - Release Date: = 13/01/2008 20:23 =20 ----------------------------------------------------------- A message from the TCUG mailing list. For information about the list visit //www.freelists.org/webpage/tcug