Dare one comment that the audibles are OUR standard (and there are a darn sight more of them than House of Fraser stores.) 'if' they are concerned over liability then I would suggest that the onus is on them to change there equipment (cant be altered!! More like "we'd rather someone else thought about/paid for this"!!) Cross with green figure going to be in braille as well is it?? Yours cynically Tony -----Original Message----- From: tcug-bounce@xxxxxxxxxxxxx [mailto:tcug-bounce@xxxxxxxxxxxxx] On Behalf Of Tim Clark Sent: 14 January 2008 16:03 To: tcug, forum Subject: [TCUG] Audible Signals We have a Puffin crossing sited close to the doorway of a House of Fraser department store. We have discovered that the doorway security system alarm sounds similar to the crossing's audible signal. Although this doesn't operate frequently one of our staff has witnessed pedestrians setting off to cross against a red signal when it sounded. I have spoken with the Store Manager who informs me that this is their standard countywide system and that the tone cannot be altered. The volume has been set to suit their needs but would be heard from the crossing at any volume. She could offer no solutions but was concerned about the possiblity of claims of liability against the store if there were an accident. Has anyone experience of a similar problem, if so what steps did you take and did you consider the legal and safety aspects? We are considering adding "cross with green figure" signing. T Clark Senior Engineer Lincolnshire County Council City Hall Beaumont Fee Lincoln LN1 1DN Trafficsignals@xxxxxxxxxxxxxxxxxxx<mailto:Trafficsignals@xxxxxxxxxxxxxxx v.uk> Customer Service Centre: (01522) 782070 If you are unhappy with any aspect of the service we have provided and wish to register a formal complaint, please telephone to request a copy of the County Council's leaflet How to Complain. Alternatively this information can be found on the County Council's website at www.lincolnshire.gov.uk Note: We are a Microsoft Office site. Our base version is Office 2000. Please make sure that files you send can be read in this format. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail is strictly prohibited unless expressly authorised by the sender. The information contained in this message is intended for the named recipients only. It may contain privileged and confidential information and if you are not the addressee or the person responsible for delivering this to the addressee, you may not copy, distribute or take action in reliance on it. If you have received this message in error, please notify the sender(s) immediately by telephone. Please also destroy and delete as soon as possible the message from your computer. ************************************************************************ *********************** ************************************************************************ *********************** ----------------------------------------------------------- A message from the TCUG mailing list. For information about the list visit //www.freelists.org/webpage/tcug ********************************************************************** This email and any files transmitted with it from South Gloucestershire Council are confidential and intended=20 solely for the use of the individual or entity to whom they are addressed. If you have received this email in error=20 please notify the South Gloucestershire Council=20 Postmaster at the address below. This footnote also confirms that this email message has=20 been swept for the presence of computer viruses. postmaster@xxxxxxxxxxxxxxxx ********************************************************************** ----------------------------------------------------------- A message from the TCUG mailing list. For information about the list visit //www.freelists.org/webpage/tcug