Hi Dave, > > I think you need to be using a U.K. or U.S. keyboard. what do you mean by that? it makes absolutely no difference if i attach annother keyboard onto my notebook. or does it? and as mentioned, i changed the keyboardleyout to english us. and that works deffenetly, wich i get onaware by realicing that letters are changed after. I try the FAQs. thank you. ciao, Oliver > > Please go back to the music-access web site and read through the FAQ for > more help. > > Welcome aboard! > > Dave > ----- Original Message ----- > From: "Oliver Zenz" <o-zenz@xxxxxxxx> > To: <sib-access@xxxxxxxxxxxxx> > Sent: Friday, March 06, 2009 4:45 AM > Subject: [sib-access] a real problem > > > Hi all, > > is anny body able to help me, with the following problem: > > I am using a notebook, equipted with a german version of Windows vista > home/premium version, jaws 9.02169 and Sibelius 5.205 english version and > sibelius access v. 1.0. > > I installed the scripts as recommended but i allways recieve an error > message: "your toolwindow need fixing". when i do so, i recieve a message > like this: "unknown funktion accesshelpinviewer" > > what can i do? > > some more information: I changed the keyboardlayout to english by pressing > alt and shift together, jaws than reports that the keyboardlayout is > changed > to english us. > i also tryed to close and reopen the keypad, playback and annother arear > by > pressing control-alt p, k, and y, but it didnt help. > > > I also tryed to installl onto annother system wich is equipted with > windows > xp, but same result. > > is help available for this ishue? > > thank you in advance, > > best regards, > > Oliver > > If you wish to unsubscribe, send a blank message > with the single word, unsubscribe - in the Subject line to: > sib-access-request@xxxxxxxxxxxxx > > > If you wish to unsubscribe, send a blank message > with the single word, unsubscribe - in the Subject line to: > sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx