Hi all, is anny body able to help me, with the following problem: I am using a notebook, equipted with a german version of Windows vista home/premium version, jaws 9.02169 and Sibelius 5.205 english version and sibelius access v. 1.0. I installed the scripts as recommended but i allways recieve an error message: "your toolwindow need fixing". when i do so, i recieve a message like this: "unknown funktion accesshelpinviewer" what can i do? some more information: I changed the keyboardlayout to english by pressing alt and shift together, jaws than reports that the keyboardlayout is changed to english us. i also tryed to close and reopen the keypad, playback and annother arear by pressing control-alt p, k, and y, but it didnt help. I also tryed to installl onto annother system wich is equipted with windows xp, but same result. is help available for this ishue? thank you in advance, best regards, Oliver If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx