[sib-access] Re: a real problem
- From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
- To: <sib-access@xxxxxxxxxxxxx>
- Date: Fri, 6 Mar 2009 06:50:20 -0800
Hello,
I think you need to be using a U.K. or U.S. keyboard.
Please go back to the music-access web site and read through the FAQ for
more help.
Welcome aboard!
Dave
----- Original Message -----
From: "Oliver Zenz" <o-zenz@xxxxxxxx>
To: <sib-access@xxxxxxxxxxxxx>
Sent: Friday, March 06, 2009 4:45 AM
Subject: [sib-access] a real problem
Hi all,
is anny body able to help me, with the following problem:
I am using a notebook, equipted with a german version of Windows vista
home/premium version, jaws 9.02169 and Sibelius 5.205 english version and
sibelius access v. 1.0.
I installed the scripts as recommended but i allways recieve an error
message: "your toolwindow need fixing". when i do so, i recieve a message
like this: "unknown funktion accesshelpinviewer"
what can i do?
some more information: I changed the keyboardlayout to english by pressing
alt and shift together, jaws than reports that the keyboardlayout is changed
to english us.
i also tryed to close and reopen the keypad, playback and annother arear by
pressing control-alt p, k, and y, but it didnt help.
I also tryed to installl onto annother system wich is equipted with windows
xp, but same result.
is help available for this ishue?
thank you in advance,
best regards,
Oliver
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