[real-eyes] Re: t w c phone audio problems?
- From: "jose" <crunch1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 7 Apr 2011 09:34:36 -0500
Steven has 13 years experience in this. was thinking that maybe twc could
possibly get dispatch to have Steve take a look at your problem.
I know that your pretty good when it comes to advocating for yourself.
smile. ttyl.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Andrea Breier" <abreier@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, April 07, 2011 8:43 AM
Subject: [real-eyes] Re: t w c phone audio problems?
>I don't really need assistance in advocating, really. I need a technician
> that will stay with my issue until it gets resolved. Is this Steve an
> employee of TWC? I have spoke to several people there that really want to
> try and help, but I just don't think they know even what the problem is.
> My best regards to you all,
>
> Andrea M. Breier
>
> Spread the laughter
> Share the cheer
> Let's be happy
> While we're here!
>
> NET SECURITY: When forwarding email messages please consider your
> obligation to erase all names and email addresses. And send the message
> by
> using BCC (Blind Copy) and you will avoid spammers and viruses on the net.
>
> Thank you.
> ----- Original Message -----
> From: "jose" <crunch1@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Thursday, April 07, 2011 4:28 AM
> Subject: [real-eyes] Re: t w c phone audio problems?
>
>
>>I lerned a few weeks ago on one of the kc news programs that businesses
>>like
>> a t and t and I am pretty shore t w c offten monoters twitter for there
>> names. If someone twitters that there having a problem with a t and t dsl
>> for example. This office reads the twit and fixes the problem with out
>> informing the customre. maybe we can see about geting steve from t w c to
>> take a look at your problem. It sucks that there having problems because
>> over all it's a pretty good service. I had vonage for a while and ended
>> up
>> leveing do to service problems. Too bad thow because they had lots of
>> cooll
>> feechers. My fave one was call transfer relece. If someone called me and
>> they needed to leve a message for Linda I would just transfer the call to
>> her cell and that was that.
>>
>> If you want you can call me some time and I will get t w c on the phone
>> and
>> see if there is any possability of having Steve take a look at your
>> lines.
>> Maybe the teck can take a look at the area and not just your modem. I
>> hate
>> geting blowen off. ttyl.
>>
>>
>>
>> Jose Lopez, President
>> Lopez Language Services, LLC
>>
>> "We Speak Your Language"
>> Call us anytime at 888.824.3022
>>
>> ----- Original Message -----
>> From: "Andrea Breier" <abreier@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Wednesday, April 06, 2011 12:16 PM
>> Subject: [real-eyes] Re: t w c phone audio problems?
>>
>>
>>> My service has been unreliable for a very long time now. I believe they
>>> have me marked as a trouble maker customer. One of the last, so called,
>>> technicians that came out to my home, "I know I am been here before."
>>> then
>>> he didn't even go near my modem, he just walked around outside and said
>>> that
>>> he didn't see anything that could be causing my difficulty. My phone
>>> makes
>>> these loud clunks while I am on the phone. They are so loud that the
>>> person
>>> that I am visiting with thinks that is my call waiting clicking in.
>>> Some
>>> time I pick up the handset to cake a call and I have to wait several
>>> seconds
>>> for the dial tone to come on, if it does even then. For a on time I
>>> wasn't
>>> able to use my call waiting. they did finally get that fixed. I
>>> basically
>>> do not have wifi for my iPhone either. I would switch, but I do not
>>> want
>>> direct tv if I choose at and t for all of my services. I don't know of
>>> any
>>> other phone and internet services for my area. Maybe Google will offer
>>> something new when they get to town?
>>> My best regards to you all,
>>>
>>> Andrea M. Breier
>>>
>>> Spread the laughter
>>> Share the cheer
>>> Let's be happy
>>> While we're here!
>>>
>>> NET SECURITY: When forwarding email messages please consider your
>>> obligation to erase all names and email addresses. And send the message
>>> by
>>> using BCC (Blind Copy) and you will avoid spammers and viruses on the
>>> net.
>>>
>>> Thank you.
>>> ----- Original Message -----
>>> From: "jose" <crunch1@xxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Wednesday, April 06, 2011 1:53 AM
>>> Subject: [real-eyes] Re: t w c phone audio problems?
>>>
>>>
>>>> well yesterday morning I got yet another visit from a twc teck. This
>>>> guy
>>>> has
>>>> 13 years experience and sounded like he new what he was talking about.
>>>>
>>>> It sounds like there might be noise getting into the line. My whole
>>>> noad
>>>> is
>>>> effected. the problem is that it may be intermittent, and that's real
>>>> hard
>>>> to track down. They were going to get a teck with the softwhere to
>>>> work
>>>> on
>>>> this at 12 PM yesterday. No word yet on weather or not they fixed it.
>>>> so
>>>> it
>>>> sounds like they know it's a problem and it's a problem that they can't
>>>> easily fix.
>>>>
>>>> replacing my modem as they customer service had said: would not fix the
>>>> area
>>>> wide problem.
>>>>
>>>> So the good news is I did feel like this guy listened to me and fully
>>>> understood that the problem is on there end and not mine. Lets keep our
>>>> fingers crossed and lets hope that no one ever drop s a call in an
>>>> emergency.
>>>>
>>>>
>>>>
>>>> Jose Lopez, President
>>>> Lopez Language Services, LLC
>>>>
>>>> "We Speak Your Language"
>>>> Call us anytime at 888.824.3022
>>>>
>>>> ----- Original Message -----
>>>> From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>> Sent: Tuesday, April 05, 2011 12:56 PM
>>>> Subject: [real-eyes] Re: t w c phone audio problems?
>>>>
>>>>
>>>>> It might not be. I raised lots of problems last year when my internet
>>>>> and
>>>>> cable were not working. I finally got them out here and the contractor
>>>>> replaced the cable jack. Since then, no problems unless there is a
>>>>> power
>>>>> outage or something.
>>>>> ----- Original Message -----
>>>>> From: "Valorie Stanard" <vstanard@xxxxxxxxx>
>>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>>> Sent: Tuesday, April 05, 2011 12:03 PM
>>>>> Subject: [real-eyes] Re: t w c phone audio problems?
>>>>>
>>>>>
>>>>>>I know this is a little late, but two years ago, I cancelled my
>>>>>>service
>>>>>> because of the audio phone problems. I kept calling and calling, and
>>>>>> going
>>>>>> up the chain of command because they never fixed the problem. I was
>>>>>> very
>>>>>> reluctant go go back, but did in September and so far, no problems.
>>>>>> I'm
>>>>>> sure my file is flagged because of all the hell I raised last time!
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>>>> On Behalf Of jose
>>>>>> Sent: Monday, April 04, 2011 6:36 AM
>>>>>> To: real eyes list
>>>>>> Subject: [real-eyes] t w c phone audio problems?
>>>>>>
>>>>>> wondering if anyone using twc has been having problems. I keep
>>>>>> loosing
>>>>>> audio both ways when in the middle of a call. I think it's a network
>>>>>> problem
>>>>>> and they don't think so unless they get more people having the same
>>>>>> problems
>>>>>> there just going to keep blowing me off. so if your having this
>>>>>> problem
>>>>>> please call t w c there open 24-7. 358-8833 or just call 611 from
>>>>>> your
>>>>>> twc
>>>>>> phone. also please let me know you did this so they can add it to my
>>>>>> ticket.
>>>>>>
>>>>>> thanks.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Jose Lopez, President
>>>>>> Lopez Language Services, LLC
>>>>>>
>>>>>> "We Speak Your Language"
>>>>>> Call us anytime at 888.824.3022
>>>>>>
>>>>>> To subscribe or to leave the list, or to set other subscription
>>>>>> options,
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>>>>>> to www.freelists.org/list/real-eyes
>>>>>>
>>>>>>
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>>>>>> go to www.freelists.org/list/real-eyes
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>>>>>>
>>>>>
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>>>>>
>>>>
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>>>>
>>>
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>>>
>>
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>
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